Sodexo Inc. General Manager 2 - Environmental Services / Custodial in WEST PLAINS, Missouri

Unit Description

Sodexo is hiring a General Manager 2 Environmental Services to lead all housekeeping operations at Ozarks Medical Center, located in West Plains, MO serving patients in south central Missouri and north central Arkansas. This not-for-profit medical referral center encompasses a 114-bed acute care hospital and 15 specialty clinics.

This General Manager will direct a team of up to 30 Environmental Services hourly employees. Overall, this position will motivate staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role.

Our ideal candidate will have previous Environmental Services, Housekeeping and/or Custodial Management experience in a hospital environment with a successful work history leading others. JCAHO experience is required. Seeking self-starters with excellent customer service, communication and relationship building skills. Experience with Sodexo programs is a plus.

Benefits:

Sodexo offers you a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.

Do you possess strong leadership skills? Do you enjoy managing people, processes and projects? Apply Today!

Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.

Key Duties

  • Establishes safe work environment for clients/ customers/staff.

  • Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement

  • Fully implement and adhere to the Sodexo Clients for Life process

  • Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.

  • Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.

  • Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

  • Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.

  • Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions

  • Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership

  • Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience – 3 years

Basic Functional Experience – 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 77822

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time