AMN HEALTHCARE, INC. Operations Reporting Analyst in Sunset Hills, Missouri
JOB DESCRIPTION The Operations / Reporting Analyst will be a key member of the Sales Operations Team. This role will assist and lead with the daily tasks, analytics and projects associated with the operations team and Salesforce.com. Job Tasks: * Develop and produce dashboards, reports and data analysis surrounding customer trends, territory trends, survey results and goal analysis through leveraging Salesforce.com and Business Intelligence tools. * Develop and create customized reports and dashboards. * Logging and tracking identified system problems through resolution. * 1st tier of trouble-shooting support for the sales team. * Creating and maintaining documentation on processes, policies, application configuration and help related materials for users. * Core responsibility is to support the CRM functionality and sales analytics needed, while working cross-functionality with marketing, sales, operations and IT as it relates to Salesforce.com. * Work with the sales leaders to enhance the Salesforce.com system and increase adoption. * Handle daily maintenance tasks associated with Salesforce.com Education, Certifications and Experience Minimum Education: * Bachelor s degree Minimum Experience: * 3+ years prior Operations, Reporting or Business Analyst experience supporting a large volume of end users * Experience in business process optimization * Expertise level experience working with Salesforce.com and Business Intelligence tools * Strong written and verbal communication skills * Strong problem solving skills * Ability to interact and assist sales field reps at any given time * Knowledge of project management principles, practices, techniques and tools. Respect Passion Continuous Improvement Trust Customer Focus InnovationAMN Healthcare is an EEO/AA/Disability/Protected Veteran Employer We encourage minority and female applicants to apply. Company is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry. We value professionalism in everything we do this includes the professional presence we project as we interact with internal and external customers. ","datePosted":"2018-10-29T07:00:00Employer's Job# AMNCA0089122Please visit job URL for more information about this opening and to view EOE statement.