RELX Group Product Manager, Authoring Platform in St Louis, Missouri

Product Manager, Authoring Platform

Category:

Location: St Louis, Missouri, United States

Additional Locations:

Philadelphia, Pennsylvania, United States

The Product Manager, Authoring Platform is responsible for developing and optimizing content authoring and management platform for the Nursing and Health Education division's digital content, including assessments, quizzes and formative learning content.

Your responsibilities

Customer Focus

  • Interacts with customers to represent requirements and understand key customer needs and market basics.

  • Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).

  • Focuses on delivering customer commitments.

  • Keeps up to date on news/incidents and understands what is happening in the market and with competitors.

Data-Driven Decision-Making & Analysis

  • Autonomously analyzes situations and data.

  • Is proficient at reviewing and utilizing data from predefined dashboards to make decision recommendations.

  • Compares and evaluates various possibilities, and makes recommendations for action that consider business implications.

Go to Market & Product Marketing Lifecycle

  • Executes on go to market launch plans as required.

  • Works directly with internal business partners, e.g. sales to gather and assess product needs in the marketplace.

  • Trains and educates internal business partners, e.g. sales.

  • Contributes to building collateral and marketing materials and provides input and expertise.

  • Directly addresses customer complaints.

  • Interacts independently with customers through in person communication, e.g. at various customer events.

Product Delivery & Development Lifecycle

  • Leads the execution of a product roadmap for a single feature area.

  • Understands and utilizes the drivers for improving the customer experience.

  • Leverages tools to coordinate activities and ensure quality based on the development methodology in place.

  • Defines and prioritizes requirement changes for engineering and performs analysis to meet acceptance criteria.

  • Participates and contributes to process improvement activities.

Strategy & Commercial Acumen

  • Meaningfully contributes to development and execution of the product strategy.

  • Makes links between personal goals and the product teams/business strategy.

  • Understands how role contributes to success of product and business strategy and goals.

Technical Skills

  • Understands the company technology stack at a high level, for his/her feature area.

  • Uses technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.).

  • Understands the relevant technology architecture.

  • Ability to engage developers to understand technology constraints.

What we offer

We welcome you to a truly global, dynamic and challenging environment with great opportunities to develop yourself. Elsevier’s benefits are very competitive and the summary below will give you an idea of the kind of things you can expect when joining Elsevier.

  • A competitive base salary

  • Full benefits package, including;

  • Insurance: Health, Dental, Life, Accident, Pet, etc.

  • Retirement: 401(K) plan, including a company match and Employee Stock Purchase

  • Disability: Long-term, short-term

  • Work / Life balance: Volunteer programs, Tuition and Adoption Assistance

  • Paid Vacation, Personal and Sick days as well as paid holidays

  • Flexible Working Arrangements

  • For additional information, please inquire

Key Qualifications:

  • Expertise and track record developing or extensively customizing content authoring and CMS platforms to optimize for internal editorial workflow.

  • Demonstrated track record of success in transformational environment.

  • Ability to function expertly in a matrixed organization is critical.

  • Strong collaborator with demonstrated track record of building alignment between product and subject matter experts across the company.

  • Good knowledge of UX best practices and testing methodologies (ex. A/B testing)

  • Candidate should demonstrate an ability to learn, employ creative thinking and have a high absorptive capacity (recognizing new information, assimilating it and applying it to new ends).

  • Excellent interpersonal skills including social awareness and judgment, persuasion and negotiation, and relationship building, collaboration and team building skills

What you should bring

  • 2-4 years of Product Management experience.

  • Bachelors or Master’s degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.

  • Demonstrated ability to manage multiple tasks, projects, and priorities.

  • Demonstrated ability to work with others to modify or maintain a product and identify technology challenges.

  • Demonstrated readiness to engage in customer engagements.

  • Demonstrated readiness to engage in work under minimal supervision.