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Job Information

Washington University of St. Louis Insurance Billing/Collection Assistant II - Psychiatry - 50146 in St. Louis, Missouri

Job Type/Schedule

This position is full-time and works approximately 40 hours per week.

Department Name/Job Location

This position is in the Department of Psychiatry. This position is for the Medical School Campus.

Essential Functions


Performs pre-arrival, follow-up insurance billing and collection activities. Make collection calls, verifying accuracy and completeness of claims, contacts insurance companies in regards to expediting payments from various payers for physician’s services.


  1. Performs insurance verification and obtain authorization for services.
  2. Charges review of professional billing encounters.
  3. Performs collection follow-up duties on specific financial classifications such as commercial insurance, self-pay, Medicare and Medicaid claims.
  4. Makes collection calls to insurance companies and patients to ensure timely payment of claims.
  5. Reviews remittance advices for rejection and accuracy of payment amounts.
  6. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
  7. Responds to questions and requests from insurance companies and patients.
  8. Works AR projects as assigned by management.

Other Functions:

  1. Covers team co-workers during vacations/absences.
  2. Performs other duties as assigned.

Required Qualifications

High school diploma or equivalent high school certification with two to three years of related experience in bookkeeping/accounting and/or medical collection setting.

Preferred Qualifications

Working knowledge of computers, Microsoft Excel, medical terminology, insurance reimbursement and medical billing collection techniques and communication skills that involves dealing with confidential information.

Salary Range

The hiring range for this position is $15.85 - $19.43 per hour.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.


This position is eligible for full-time benefits. Please click the following link to view a summary of benefits: https://wustl.box.com/s/8wkhs25yssf0775x9d6nd6vqa7obpth7.

Applicant Special Instructions

This position will be working remotely.

EOE Statement

Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

Job Title: Insurance Billing/Collection Assistant II - Psychiatry - 50146

Job ID: 50146

Location: Medical School

Full/Part Time: Full-Time

Regular/Temporary: Regular