Lumeris Health Plan Sales Trainer in St. Louis, Missouri
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Health Plan Sales Trainer
The Health Plan Sales Trainer oversees a program of sales training for new and existing Medicare Advantage sales teams and Call Center Benefit Specialists. The Trainer will work to facilitate annual training and recertification of all existing captive sales agents, as well as facilitate the training of new sales agents and temporary call center employees. The Trainer will manage the execution of the current training program and help to create new elements of training, ensuring all sales associates have met all certification requirements and are prepared to sell Client Medicare Advantage Plans.
Role and Responsibilities:
Facilitates, develops and delivers targeted training solutions, including new hire onboarding process, training sessions and improvement techniques for new/current sales representatives
Develops coaching plans and training material
Coordinates schedules for trainees to attend home visits and seminars with senior outside representatives
Evaluates and determines training needs through analysis of sales reports, listening to inbound and outbound calls, and collaborative communication with management
Improves training effectiveness by developing new techniques or approaches
Updates and manages resource material for sales agents
Assists in the interviewing and selection of temporary call center benefit specialists
Manages classroom logistics, including scheduling rooms, preparing materials, tracking attendance and providing effective communication
Conducts evaluation of training effectiveness and participates in strategic planning sessions with management
Perform other duties and projects as assigned
Experience, Qualifications and Education:
Bachelor’s degree or equivalent years of related experience
2+ years relevant sales experience
2 + years of training experience
Have or ability to obtain valid Heath Insurance License
Experience with Microsoft Office products
Ability to effectively manage projects while working with a team
Demonstrated ability to lead and motivate a team to achieve performance objectives
Excellent verbal and written communication skills
Positive and outgoing personality with ability to relate well to others
Impeccable attention to detail, and the ability to organize and prioritize work
Strong desire to learn, grow and succeed
Lumeris is an EEO/AA employer M/F/V/D.
St. Louis, MO
Join Our Growing Team!
Lumeris is a value-based care managed services operator for health systems and providers seeking extraordinary clinical and financial outcomes. Lumeris aligns providers and payers across populations with technologies, processes, behaviors and information to achieve high-quality, cost-effective care with satisfied consumers — and engaged physicians.
Lumeris with Essence Healthcare, its inaugural client and learning laboratory with more than 60,000 Medicare members in Missouri and Illinois, has averaged a CMS rating of 4.5 Stars for the last ten years and produced the highest consumer and physician satisfaction scores in the industry along with significantly better clinical outcomes and lower costs. For more information, go to www.lumeris.com.
Why Join Lumeris?
At Lumeris, you will be part of team that is focused on solving the nation’s healthcare problem, and you will be able to contribute to our purpose. Our environment is fast-paced, change-oriented and focused on growth and employee engagement. At Lumeris, we know that talent is best utilized when given the opportunity to succeed. That is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows employees to utilize their talents.