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HEI Hotels Event Specialist in St. Louis, Missouri

The Westin St. Louis boasts 255 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space featuring natural light, and a premier downtown location. We are easily accessed via the MetroLink light rail system with a stop just outside our door. At the Westin St. Louis we offer full benefits, retirement plans and wellness incentives. Our associates receive free meals during their working hours, discounted parking and public transportation passes. Our focus is on our team’s development and growth and to support this we have a tuition reimbursement program. Not only can associates work in a positive and fun environment, but our team is involved in the local community in giving back. Apply now to join our ever-growing team!

We value U.S. military experience and invite all qualified military candidates to apply.

Deliver industry leading results in Group and Event LEAD capture and closure. Manage catering and Group accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering and Group sales accounts and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments. Manage upcoming groups and events, and meet clients’ needs through active communication, planning, and team leadership.

  • Provide excellent service for all events and act as the primary resource for all functions at the hotel.

  • Respond within set guidelines to inbound LEAD flow, as directing by the HEI LEAD program and via the Sales lead for the hotel.

  • Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.

  • Achieve or exceed set Sales Goals for LEAD Closure and Transactions.

  • Manage LEAD flow from initial contact through proposal and closed statuses.

  • Participate in the research process for the CompSet's products, services and pricing and use it to develop strategic business plans.

  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients, including room rental, A/V and other revenue generation opportunities.

  • Consistently book and participate in the re-booking of repeat business by having a track record of long term client relationships.

  • Participate in sales blitzes.

  • Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the associate for groups and catering events.

  • Monitor group room blocks and pick up, generate detailed resumes for the operating departments.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned

  • 1+ year in catering sales or Convention Services is required.

  • High School Diploma required; Bachelor's Degree preferred

  • Working knowledge of applicable sales system (CI, Delphi, Envision), Word and Excel required.

  • Advanced knowledge of hotel features, benefits, and competing hotels

  • Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.

  • Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.

  • Able to set priorities, plan, organize, and delegate.

  • Ability to work effectively under time constraints and deadlines.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Requisition ID: 2021-14571

FLSA Status: Exempt

Street: 811 Spruce Street

Location Description: The Westin St. Louis boasts 255 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space featuring natural light, and a premier downtown location. We are easily accessed via the MetroLink light rail system with a stop just outside our door. At the Westin St. Louis we offer full benefits, retirement plans and wellness incentives. Our associates receive free meals during their working hours, discounted parking and public transportation passes. Our focus is on our team’s development and growth and to support this we have a tuition reimbursement program. Not only can associates work in a positive and fun environment, but our team is involved in the local community in giving back. Apply now to join our ever-growing team!

We value U.S. military experience and invite all qualified military candidates to apply.

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