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IBM Delivery Modernization Lead in St Louis, Missouri


IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.

Your Role and Responsibilities

As the IBM Modernization advocate, you will be responsible for delivering excellence and to be the trusted advisor for the client through their modernization journey. You will demonstrate deep experience and knowledge to support both the sales of new business opportunities and the delivery of services to your Clients. You will also include providing timely project updates to the IBM team, client executive team, management of changes, develop and shape new sales opportunities, and stakeholder management.

Responsibilities and Duties:

  • Establish strong, trusted relationships with your Client, from the sales pursuit phase through completion of delivery by reinforcing your credibility/experience in delivering similar Modernization Cloud solutions

  • Be able to articulate Cloud solutions, and other areas of IBM used in the delivery of complex services

  • Communicate with C Level regarding Cloud solutions, and other areas of IBM used in the delivery of complex services

  • Develop / communicate deep Points of View regarding the business drivers for Modernization in the Marketplace

  • Demonstrate exceptional leadership, strong team building, and strong conflict resolution skills to present a “One IBM” view to your client.

  • Drive seamless end to end integration of all aspects of the service delivery you are leading.

  • Work within the integrated delivery model by managing difficult relationships with executive sponsorship, executive delivery, architectural/technical leadership and program management

  • Manage complex delivery in a multi tower model, dependent on several IBM business units, Global resources, multiple 3rd party vendors, IBM Business partners, which often includes very complex relationships at all levels

  • Ensure complete understanding and achievement of account / Modernization portfolio contractual obligations while always meeting committed profitability targets. You are accountable for the financial success of engagements which you manage.

  • Analyzing performance KPI's, quickly identifying areas of concern and being proactive in assisting the delivery teams in developing corrective actions to keep the account on track, applying best practices which will lead to achieving desired business goals

  • Demonstrating ownership of all delivery issues impacting your client /IBM and driving an effective/efficient management system with all components across the entire delivery framework

  • Understanding the underlying technologies in enough detail which allows you to quickly validate and act on facts in order to avoid costly delays

  • Making timely, critical program level decisions, based on your Insight and experience

  • Based on your proven track record and previous client experiences, prevent ill-advised decisions from being implemented which could ultimately cause delivery issues

  • Supporting revenue growth on the account by helping your client make informed decisions regarding where Modernization investments should be made today

  • Looking for opportunities to build an E2E process by integrating IBM's Modernization process with the client’s internal processes

  • Identifying new business opportunities, creatively participating in the development and sales of solutions, and assist IBM in winning the business

Required Technical and Professional Expertise

  • 5+ years of experience in Delivery Leadership and IT Cloud Modernization

  • Experience delivering highly complex Modernization for Cloud solutions across a complex, global environment

  • Certification in multiple Cloud Platforms (Red Hat, AWS, Google, Azure, IBM Cloud)

  • Proven technical depth understanding in Cloud Modernization solutions

  • Experience Leading Delivery Engagements using industry leading Modernization/Migration tools (Jira, CAST,

  • Transformation Advisor, RHAMT, VMware HCX, Azure/AWS/Google Migration Tools)

  • Experience working with Package Software, Custom Code and DBMS

  • Strong negotiation and Program Management skills

  • Must have thorough understanding of large and complex services engagements in area of Modernization for Cloud including the appropriate methods, tools, and skills needed to solve business problems in the Client's industry

  • Located in either the Dallas, Chicago, NY/NJ/CT, Atlanta or SF Bay area

Preferred Technical and Professional Expertise


About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.