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Edgewell Personal Care Brands, LLC Customer Account Analyst in St. Louis, Missouri

We are a global team of 6000 visionaries, doers, and makers. Our portfolio of over 25 brands touches lives in more than 50 countries. Together, we reimagine good mornings and endless summers, beauty and bonding, confidence and determination.

KEY RESULT AREAS

Performs various Order to Cash functions that require a technical expertise to ensure efficient product distribution and customer/channel order management focus. Responsibilities may include supporting Demand Planning initiatives, managing Order to Cash processes, trouble-shooting product availability, and assisting in the coordination of shipments/distribution activities in accordance with customer’s expectations and Edgewell's Supply Chain.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Customer Service

  • Exhibits proficiency in all Supply Chain/Order to Cash (OTC) Systems, Customer Systems and core supply chain processes.

  • Identifies, analyzes and interprets both technical and business opportunities.

  • Leads Business Process Redesign events and manages the integration of key improvements.

  • Supports improvement initiatives that deliver enhanced supply chain performance.

  • Maintains systems tables and data elements to assure data integrity

  • Evaluates ordering trends to meet fill rates and arrival dates

  • Organizes and analyzes product availability based on lead-times to minimize negative impacts (open stock and Asst.).

  • Manage key projects and duties that align and enhance career growth opportunities. (I.e., VMI for Managed Accounts, CPFR Activities, PBG Consumer / Customer Forecasting and other key strategic projects).

WORKING RELATIONSHIPS

Works with

  • Sales

  • Customers’ Replenishment personnel

  • Channel/Account Team Counterparts

  • Supply Chain Organization

  • Information Systems

  • Planning and Scheduling

  • Forecasting

Minimum Qualifications:

  • Undergraduate degree preferred

  • Analytical skills

  • Strong written and verbal communication skills

  • Must be self-actuated and has ability to adapt to change.

  • Computer literate. Knowledge of Excel, PowerPoint, Word, Email

  • Must have working knowledge of Customer Service and Analytics/problem solving.

  • Willing to occasionally travel

Edgewell is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

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