Medtronic Clinical Specialist Cardiac Rhythm Management, Carbondale, IL in St. Louis, Missouri
Clinical Specialist Cardiac Rhythm Management, Carbondale, IL
Carbondale, Illinois, United States
Mar 31, 2021
Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
Provide technical, educational, operational and sales support to assist the district in meeting CRMsales and customer service objectives. CRMseeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.
A DAY IN THE LIFE: POSITION RESPONSIBILITIES:
Successfully completes CRM Field Technical Training including online and field-based training
Performs checks/interrogations of all CRM medical device systems post sign-off
Supports implants of all CRM products post sign-off
Provides on-call support as needed on evenings and weekends post sign-off
Provide troubleshooting support as requested
Assures completion of patient registration and any other required hospital documentation
Helps manage consignment inventory and trunk inventory once obtained
Provides additional inventory support to meet customer needs
Maintains software on programmers throughout the district as directed
Assists with managing daily coverage logistics as needed
Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRMproducts and solutions offer value to the customer
Assists with obtaining customer POs throughout the quarter
Has a basic understanding of the competitive landscape
Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
Ongoing Technical Development
Stays up to date on new products, solutions and patient management offerings
Completes all assigned training in a timely manner
Performs other related duties as assigned
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
AHigh School Diploma PLUS a minimum 7 years of work experience in the healthcareor engineering field, OR
AnAssociate’s Degree PLUS a minimum 5 years of work experience in the healthcareor engineering field, OR
ABachelor’s Degree PLUS a minimum of 3 years of work experience in thehealthcare or engineering field, OR
ABachelor's Degree and currently enrolled in a certificate program from a pacingschool like ATI or PrepMD and 3 years of prior professional experience
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Thoroughworking knowledge of medical terminology and the medical device industry
Provenability to build/maintain positive relationships with peers and colleaguesacross organization levels
Strongwork ethic in accomplishing objectives of the position
Expertisewith Microsoft tools other applications (i.e., SalesForce.com)
Abilityto meet vendor credentialing requirements
Excellentcustomer service skills
Excellentinterpersonal, written/verbal communication skills
Abilityto coordinate/participate in numerous tasks/projects in a fast-pacedenvironment in an organized manner while meeting deadlines
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities sectionof this job description are representative of those that must be met by anemployee to successfully perform the essential functions of thisjob. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions
Frequentrequired travel to customer clinics, hospitals and offsite meetings.While performing the duties of this job, the employee is regularly required tobe independently mobile
Continuousverbal and written communication
Frequent 2- handedlifting of up to 40 lbs. from floor to chair/table and from one to anothersurface at approximately the same level
Sitting,standing and/or walking for up to eight plus hours per day
Environmentalexposures include eye protection, infectious disease and radiation
Ability to wear7-9 lbs of lead for extended periods of time while in the O.R.
Frequentlyrequired to use hands to finger, handle or feel objects, tools or controls
Ability toeffectively use a mobile phone, PC, keyboard and mouse
Frequentbending/stooping, squatting and balance
Specific visionabilities required by this job include close vision, distance vision, depthperception, and ability to adjust focus in relation to travel and operating apersonal computer
Must be able todrive approximately 80% of the time within assigned territory.
Clinical Specialists are required to be withintheir assigned territory each day to be available as unscheduled needs arise. CS’sare required to work a number of weekend and holidays during the quarter, asdetermined by local management.Weeknight call coverage is the primary responsibility of the Sales Rep,however, at times, business and/or geographical needs require a CS to be scheduledfor week night coverage as approved by regional management.
Must have avalid driver's license and active vehicle insurance policy. In addition,your driving record will be reviewed and will be considered as part of yourapplication.
- Minimumtravel of 10%
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.