Federal Reserve Bank Business Analyst Program Liaison in St. Louis, Missouri

The St Louis Fed is one of 12 Reserve Banks serving all or parts of Missouri, Illinois, Indiana, Kentucky, Tennessee, Mississippi and Arkansas with branches in Little Rock, Louisville and Memphis. The St. Louis Fed’s most critical functions include: promoting stable prices and economic growth, fostering a sound financial system, providing payment services to financial institutions, supporting the U.S. Treasury's financial operations, and advancing economic education, community development and fair access to credit.


The Federal Reserve Bank of St. Louis serves as a fiscal agent to the U.S Department of the Treasury and is responsible for theU.S. Treasury’s Do Not Pay (DNP) program. The DNP program is designed to give paying agencies access to critical information needed to identify, eliminate, and prevent improper payments. This program was initiated as part of a June 18, 2010, Presidential Memorandum directing Agencies to review current pre-payment and pre-award procedures and to ensure that a thorough review of available databases with relevant information on eligibility occurs before Federal funds are disbursed.

The Federal Reserve Bank of St. Louis is seeking aBusiness Analyst Program Liaisonto support the Central Business Application Function (CBAF) Team with experience in the Agile software development methodology. The Liaison will serve as a central point of contact between the testing, production support, customer service, data analytics, and the application development teams. This position will also be responsible for supporting the Product Owners’ understanding of the customer interactions with the DNP Portal to ensure that their needs are effectively communicated to and accommodated by the technical team.

Responsibilities * Serve as the central point of contact for Agile activities at FRB St. Louis for DNP, including serving as the application expert in St. Louis * Build effective relationships and collaborate with Treasury customers, Federal Program agencies, and other project stakeholders to identify, understand, and anticipate business needs and portal enhancements. * Participate in all Agile meetings (planning, backlog grooming, demos, standups, etc.) and communicate status back to the St. Louis DNP teams, escalating issues, risks, delays and changes to planned production implementations to management * Assist product owner in the prioritization of user stories based on collected input from outreach, testing and analytics teams * Provide training support to ensure team members can effectively communicate DNP Portal functionality to customers to aid in the prevention of improper payments * Utilize experience with DBA / SQL and formalize technical terminology resources to streamline communication * Propose focus group ideas based on priorities and anticipated enhancements, partnering with outreach teams and gaining approval for focus group strategy

Qualifications * Bachelor’s degree or commensurate experience * 5 years of experience in Software Development Life Cycle environment inclusive of 1 year experience in creating Agile requirement stories * Experience with DBA / SQL * Demonstrated experience showcasing strong customer service and collaboration/communication skills in providing information and direction to all levels of the organization and customers * Able to persuade and negotiate for best outcomes, factoring in competing priorities and perspectives to align with organizational / project goals * Possess exceptional interpersonal communication skills in-person and remotely * Demonstrated strong analytical, organizational, and problem-solving skills * Familiarity with facilitating Focus Groups and extensive experience with eliciting business requirements * Ability to rapidly learn new materials and applications is necessary * Strong written communication skills * Proficient in Microsoft Office Suite * Travel (5%) * Position requires US Citizen or lawful permanent resident with three or more years of US residency Ranked as a Top Workplace, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees’ diversity—in age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, as well as cultural traditions, religion, life experiences, education and socioeconomic backgrounds—are recognized as a strength. Embracing our diversity encourages employees to bring their valued perspectives to the table when generating ideas and solving problems, and promotes an environment where innovation and excellence thrive. Learn moreaboutthe Bank and its culture; check out ourCareers Site.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.

Organization: *Federal Reserve Bank of St. Louis

Title: Business Analyst Program Liaison

Location: MO-St. Louis

Requisition ID: 259189