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Washington University of St. Louis Business Analyst II, Advancement Systems Replacement Project - University Advancement - 51697 in St. Louis, Missouri

Job Type/Schedule This position is full-time and works approximately 40 hours per week. Department Name/Job Location This position is in the Department of University Advancement. This position is for the Danforth Campus. Essential Functions POSITION SUMMARY: The University Advancement systems replacement project is a multi-year program designed to improve Wash U’s operational excellence and ability to make insight driven decisions focused on University Advancement activity. This includes replacement of the Alumni and Development Information System (ADIS), which is the system of record for Washington University alumni and donors, and stores biographical, relationship, transactional, research and activity data for constituents. Critical system functionality supports fundraising and engagement efforts. The Business Analyst II evaluates business systems and how they align with user needs. Performs tasks to achieve an understanding of business change needs, assessing the impact of those changes, capturing, analyzing, documenting and managing requirements for assigned projects, and then supporting the communication and delivery of those requirements with relevant parties. PRIMARY DUTIES AND RESPONSIBILITIES: 1. Planning * Prepares business cases working with university partners * Collaborates with the Functional Lead to plan approach to requirements elicitation and methods for requirements management and communication * Ensures business opportunities and objectives are clearly articulated * Plans modeling techniques to be used in requirements analysis (scope, process, rule, data, interface models, etc.) * Works with Project Manager to plans validation of requirements in managing project scope, user acceptance, installation and deployment; helps determine metrics * Performs feasibility analysis as required for projects * Coordinates planning activities to meet objectives and timelines of overall program or project; works with Project Manager to forecast required time and resources 2. Analysis, Design, Execution * Implements strategies for gathering, reviewing and analyzing data requirements * Performs requirements elicitation using techniques per plan * Documents requirements, establishes scope and objectives and determines strategy for evaluating requirements implementation in systems to achieve business goals * Participates in and guides conversations across stakeholders of various levels of technical proficiency in order to drive decisions. * Organizes requirements by release and other needed categories and sets up traceability matrix; articulates requirements relationships and dependencies * Translates and simplifies requirements for appropriate use; performs gap analysis; performs requirements analysis working with technical team * Prioritizes requirements working with university partners and creates conceptual prototypes and mock-ups * Uses business process modeling, mapping, traceability and quality management techniques per methodology * Performs requirements management and communication; apply best practices for effective communication and problem-solving * Collaborates with project management to obtain requirements approvals per project plan; facilitates go/no go decisions * Validates requirements throughout process per plan * Uses requirements to drive the design or review of test cases, process change requests * Documents use cases based on requirements and manages user testing * Provides consulting to all stakeholders regarding requirements management working with Project Management * Builds knowledge of the organization’s technology infrastructure and specific software applications to help the business address changes through technology 3. Leadership * Will take on assignments for small to medium projects, and others as assigned * Helps monitors the technical team solution to ensure requirements fulfillment and solution evaluation * Leads and coordinates activities associated with requirements management vehicles * Coordinates activities with other business analysts * Enables process improvement and/or reengineering * Participates in recommending and implementing continuous improvement plans for business analysis 4. Measurement * Develops requirements adoption metrics and other methods of evaluating the long-term performance of the solution * Reviews and monitors the effectiveness of business analysis via test results * Provides status reports 5. Performs other duties as assigned Required Qualifications * Bachelor’s degree in computer science, information technology or comparable discipline, or equivalent combination of experience, certification and education * Two years of relevant experience analyzing business processes and data Other Relevant Skills * Team Skills: Supports teammates at all times and in any way necessary to maintain a productive, energetic, efficient and dynamic WashU IT team. Communicates effectively and frequently both verbally and in writing with other members of the team. Collaborates with other teammates to provide assistance, and expertise, as well as to receive expert input and assistance from others delivering the best solution and experience for the customer. * Customer Service: Must possess an aptitude for patience, professionalism, tactfulness and empathy. Must be enthusiastic and committed to helping others and exhibit the ability to quickly assess the specific needs of the customer to determine an appropriate course of action. Must be able to quickly defuse stressful or anxious situations. * Business acumen coupled with technical knowledge * Experience working on technology and application development projects including developing technical requirements * Strong listening skills * Strong research skills with attention to detail * Experience developing functional and non-functional requirements * Excellent written and verbal communication, including technical writing skills; consultative approach * Ability to conduct cost/benefit analysis and business case development * Recognized within the organization as demonstrating knowledge in business analysis methods and modeling techniques Preferred Qualifications * Familiar with IIBA Guide to the business Analysis Body of Knowledge * Business education * ITIL framework and IT product methodologies * Familiarity with testing techniques and software * Prior experience in higher education environments a plus * Data Analysis, Integration and Database project experience a plus Salary Range The hiring range for this position is $56,472 - $73,403 annually. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Department Summary To learn more about careers in University Advancement, please visit http://alumni.wustl.edu/ContactUs/Career_Opportunities/. Benefits This position is eligible for full-time benefits. Please click the following link to view a summary of benefits: https://wustl.box.com/s/8wkhs25yssf0775x9d6nd6vqa7obpth7. EOE Statement Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status. Job Title: Business Analyst II, Advancement Systems Replacement Project - University Advancement - 51697 Job ID: 51697 Location: Alumni & Development Programs Full/Part Time: Full-Time Regular/Temporary: Regular