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Jack Henry & Associates Senior Technical Business Analyst in Springfield, Missouri

Senior Technical Business Analyst

General information

JobID: 8871

Position Level: Individual Contributor

Team: Information Technology

Position Type: Regular

Working Time: Full-Time

Locations: Allen, Texas, Monett, Missouri, Remote, Remote, Springfield, Missouri, Springfield, Missouri, Springfield, Missouri

Travel Requirements: 10%

Description & Requirements

Jack Henry and Associates is seeking a Senior Technical Business Analyst to join our Card Processing Solutions team In this role, you will participate as a multi-talented contributor in all phases of the development cycle: concept, requirements definition, technical design, prototype, code development, testing, release to QA and implementation.

CPS provides ATM, Debit and Credit card processing solutions and services to financial institutions. Our services include: ATM terminal driving and monitoring, fraud management solutions, card management, and award programs. We provide a single point connection from our financial institution customers to various national and regional networks to support transaction routing, real time authorizations and settlement. Our teams develop, test, implement, provide training and support for our products and services.


  • Minimum of 6 years of experience as a business/systems analyst.

  • Experience with requirements gathering and documentation, use cases, functional and/or technical specifications.

  • Experience in the payment processing industry.

  • Experience with waterfall and agile development methodologies.


  • Knowledge in debit and credit issuer processing.

  • Understanding of JHA products and services.

  • Experience with Data Mapping.

  • Deep technical design and analysis skills.

  • Ability to drive multiple work efforts simultaneously.

  • Superlative writing skills.

  • Superlative communication skills.

  • ISO8583 message specification

  • EFT transaction messaging

  • EFT transaction switching and routing

  • High speed transaction processing challenges and constraints

  • Core banking domain and/or core CU domain


  • Interacts with customers to gather system requirements.

  • Defines the system and functional requirements of the product.

  • Prepares business requirements and functional specifications.

  • Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.

  • May perform application, system and regression tests.

  • Works with quality assurance and programming teams to ensure changes are migrated into production correctly.

  • Interacts with technical teams to convey business requirements.

  • Works with industry research groups to prepare for product trends.

  • May assist less experienced peers.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.