Medtronic Clinical Specialist Cardiac Rhythm Management, Springfield Mo in Springfield, Missouri
Clinical Specialist Cardiac Rhythm Management, Springfield Mo
Springfield, Missouri, United States
Apr 05, 2021
Bringyour talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation,our medical technologies opendoors. We support your growth with thetraining, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
Provide technical, educational, operational and sales support to assist the district in meeting CRHF sales and customer service objectives. CRHF seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.
A DAY IN THE LIFE: POSITIONRESPONSIBILITIES:
Successfullycompletes CRHF Field Technical Training – including online and field-basedtraining
Performschecks/interrogations of all CRHF medical device systems post sign-off
Supportsimplants of all CRHF products post sign-off
Provideson-call support as needed on evenings and weekends post sign-off
Providetroubleshooting support as requested
Assurescompletion of patient registration and any other required hospitaldocumentation
Helpsmanage consignment inventory and trunk inventory once obtained
Providesadditional inventory support to meet customer needs
Maintainssoftware on programmers throughout the district as directed
Assistswith managing daily coverage logistics as needed
Educatesand trains physicians, hospital personnel and office staff on products orsolutions for which training has been completed
Assistswith educating and training new Clinical Specialists and Sales Representativespost sign-off
Partnerswith DSM, Sales Reps and DM to learn market dynamics and local customermotivations and needs; has a basic understanding of how Medtronic CRHF productsand solutions offer value to the customer
Assistswith obtaining customer POs throughout the quarter
Hasa basic understanding of the competitive landscape
Independentlyidentifies customer needs and opportunities and provides feedback to SalesRep(s) to support sales objectives
Staysup to date on new products, solutions and patient management offerings
Completesall assigned training in a timely manner
Performs other related duties asassigned
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
- High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- Associates Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- Bachelors Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Thorough working knowledge of medical terminology and the medical device industry
Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
Strong work ethic in accomplishing objectives of the position
Expertise with Microsoft tools other applications (i.e., SalesForce.com)
Ability to meet vendor credentialing requirements
Excellent customer service skills
Excellent interpersonal, written/verbal communication skills
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile
Continuous verbal and written communication
Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
Sitting, standing and/or walking for up to eight plus hours per day
Environmental exposures include eye protection, infectious disease and radiation
Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
Frequently required to use hands to finger, handle or feel objects, tools or controls
Ability to effectively use a mobile phone, PC, keyboard and mouse
Frequent bending/stooping, squatting and balance
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
Must be able to drive approximately 80% of the time within assigned territory.
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CSs are required to work a number of weekend and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for week night coverage as approved by regional management.
Must have a valid drivers license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
- Minimum travel of 10%
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.