Wyndham Destinations Call Center Recruiter (Contract) in Springfield, Missouri
We are currently looking for a Recruiter (Contract role) to support our Reservations Contact Center in Springfield, MO. The Recruiter will effectively drive and manage the full life cycle recruiting process to attract top talent in a timely and cost effective manner. You will strategically source, identify, screen and refer quality applicants to our hiring managers while supporting our "Count on Me" culture. This position will solely be responsible for filling New Hire classes for Inbound Call Center Representative positions.
Responsibilities include, but are not limited to:
Partner with hiring managers to determine staffing needs and conduct recruiting strategy meetings to understand candidate profile
Perform Full Cycle recruiting for Non Exempt (Hourly) job openings for Inbound Customer Service Representative positions
Responsible for creating requisition in ATS (Taleo), setting approval path, reviewing resumes, prescreening/interviewing candidates, scheduling interviews and partnering with hiring manager through the selection and offer process.
Proactively source and identify talent using traditional and non-traditional resources to identify and attract quality candidates such as Indeed, career fairs, local college and community network events, etc.
Administer appropriate per employment assessments and video/audio interviewing
Manage internal transfer process including screening, coordination of interview with hiring manager, transfer form, offer letter, etc.
Develop and maintain an excellent relationship with internal and external clients and human resources colleagues
Communicate important employment information during delivery of employment offers (i.e. benefits, compensation, etc.)
Manage per employment process to ensure a smooth transition from offer to background check cleared status.
Job e xperience
2+ years Non-Exempt Recruiting experience preferably in a high volume call center
Demonstrated experience partnering with business leaders and providing full life cycle recruiting for a variety of professionals including collections, customer service, marketing, human resources, communications, technology, finance, and other business service groups
Experience recruiting in the Springfield, MO area
Intermediate to Advanced PC skills in MS World, Excel, PowerPoint and Outlook
Skills in MS SharePoint preferred
Proficiency in Applicant Tracking Systems (Taleo preferred) & internet recruiting
Knowledge and skills
Ability to work independently with minimal supervision
Ability to be creative in thought to try nonconventional recruitment techniques
Demonstrated strong proactive recruiting, sourcing, interviewing, negotiating and networking skills
Detail oriented with strong organization skills
Demonstrated flexibility, adaptability and ability to handle pressure
Effective relationship building skills. Able to work with others and communicate effectively to all levels including executive
Must be professional and possess a high level of confidentiality
Excellent interpersonal, written and verbal communication skills