EDWARD JONES Service Specialist - Branch Accounting 30025BR in Saint Louis, Missouri

Opportunity for highly motivated individual to assist our branch offices in understanding the concepts behind how they are compensated through incoming calls and written requests from branch associates. These contacts cover a wide variety of topics including explaining and troubleshooting Commissions, Profitability, Bonus, Payroll, and Expenses. Responsible as a phone service representative, spending a great deal of time answering phone callsAnswer incoming requests related to branch expenses to include Financial Advisor compensationWorking independently with branch associates to solve problems Work in partnership with team members to provide support as neededProvide branch associates with information, friendly support and reliable solutionsRespond to branch associates while meeting call- quality and efficiency expectations.Understand industry laws and regulationsParticipate in monthly department meetings and periodic training sessionsPosition Qualifications:Strong verbal and written communication skills Excellent Problem-solving skills Prior Customer Service experience preferred Bachelor's Degree in Business or related field preferred Ability to multi-task, prioritize, and work independently in a fast-paced environmentPersons requiring sponsorship for an employment visa are ineligible for this positionVEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO