Job Information
Kforce Operations Specialist in Saint Louis, Missouri
Kforce has a client that is seeking a Operations Specialist in Saint Louis, MO.Responsibilities:
Responsible for effectively processing routine and non-routine activities transactions by drawing on multiple information sources and understanding multiple effects of a transaction
Activities may not follow a pre-determined path, rather will require discretion and use of judgment;
Functions may include, but are not limited to:
Verifying documents for completeness
Adjustments to customer and/or firm accounts
Performing calculations relating to exceptions and corrections
Able to effectively communicate with financial advisors, internal headquarter associates and vendors
Requires basic understanding of the brokerage industry and in-depth knowledge of area systems
Processes and procedures including those of related departments and divisions
Handle escalated issues requiring in-depth research
Communication with other areas of the firm and/or outside contact and work directly with the branch on resolution
Must be comfortable working in a fast paced, team-oriented environment and stay organized to perform and prioritize multiple tasks
Individual will work with several different documents and programs simultaneously
Must be able to demonstrate attention to detail and commitment to accuracy and quality to ensure department goals and deadlines are met or exceeded
This is a high production areas; Contractors will be held accountable for accuracy, quality and production numbers
Individual must manage own time and priorities to ensure the meeting of deadlines
Strong customer service focus that supports firm's commitment to exceed client needs
Must have excellent written and verbal communication skills
Able to communicate with Team Leaders and peers
Strong analytical and problem solving skills with the ability to apply procedures and guidelines consistently
Must have ability to make proper judgment calls based on analysis of available information
Must be well organized, possess a strong attention to detail and have the ability to prioritize and perform multiple tasks
Previous experience with Microsoft office tools and spreadsheets
Able to copy/paste reports and information. Able to navigate several programs simultaneously to complete steps
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours