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Kforce Network Operations Specailist in Saint Louis, Missouri

Kforce has a client that is seeking a Network Operations Specialist in Saint Louis, MO.This role will work a 12 hour shift: 7p.m.-7a.m. with holidays and weekends (not every weekend).Responsibilities: * Perform pro-active monitoring of company's network, server, and application infrastructure * Quickly identify infrastructure service degradations and failures using monitoring tools, management systems, and vendor specific utilities * Actively troubleshoot high priority multi-user impact events escalating as business needs dictate * Facilitate communications with end users and technical teams in support of both routine and reactionary monitoring events * Maintain tickets, logs, and records in accordance with ITIL best practices via company SOPs * Utilize NOC run-book guidelines for first level break/fix restoration needs * Initiate and coordinate outage conference bridges as part of the outage management process * Support team members in dealing with large scale network events * Monitor weather conditions across the Ministry and escalate to appropriate regional hospitals, clinics, and emergency management services * Certifications are not required, but a plus * Minimum of 3 years working in a Network Operations Center(NOC) or Service Desk\Server administrator type of role * Good knowledge of troubleshooting, identification, isolation and resolution of network related issues * Foundational knowledge of ITIL principles and HIPAA compliance * Proven ability to work in a fast-paced, high pressure and ever changing environment * Background in Sys admin, infrastructure, etc.; A jack of all trades Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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