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Kforce Design Thinking Research in Saint Louis, Missouri

Kforce has a client that is seeking a Design Thinking Research in Saint Louis, MO.Summary:We are looking for a Design Research Analyst that has experience using design thinking to discover and deliver human-centered solutions. The Design Researcher leads and executes strategic design and execution of user-centered research that provides actionable insights which influence design and development of associate, branch team and client experiences (including service design, systems, tools and processes).Responsibilities:

  • Collaborates and influences business areas and objectives that align to firm, division and department priorities that require client and user centricity

  • Develops, designs and executes user research using qualitative and quantitative methods

  • Determines and recommends the most efficient and effective research approaches to solve for business needs and meet agreed-upon objectives, then leads the business areas through the appropriate research process

  • Identifies, influences, supports and partners with multi-disciplinary teams, including other business areas, to execute research projects

  • Communicates insights and influences business partners to take action by providing thought leadership on how insights impact desired business/project outcomes

  • Identifies and applies appropriate change management best practices and approach to build rapport, understand user needs, address resistance and reinforce key learnings or results

  • Stays current with research techniques and tools

  • Works with and provides supporting documentation to others that influences product or experience development to ensure creation of efficient, sustainable and successful results

  • Bachelor's degree in Human Factors, Human-Computer Interaction, Psychology or relevant field

  • 5 years of UX / design research experience

  • Expert in both qualitative and quantitative user experience research methodologies.

  • Proactively develops self in the field of current and emerging research and technology.

  • Expert in critical thinking, strategic thinking, process improvement, relationship-building and problem-solving abilities

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours