Apex Systems Inc Change Management Advisor 1120235 in Saint Louis, Missouri
JOB DETAILSLocation:RemoteShifts / Hours:Standard business hours M-FRate:Competitive based on experience levelDescription forChange Management Advisor:This large tech companys customers rely on our products and services to drive progress. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges, and initiatives. Our delivery team provides holistic support and proactive monitoring to maintain the overall health of IT applications, tools, and infrastructure in complex global businesses. We are subject matter experts in hardware, software, security, information access, system performance and data integrity. Were also a team of experts in undertaking design, support, monitoring, and system tuning activities across the entire application stack; including end-user UI, web and application servers and databases. Together, we work through the entire infrastructure and application lifecycle to manage complex, high risk projects from design to delivery.Join us as aChange Management Advisoron our Remote Service Delivery team to do the best work of your career and make a profound social impact, supporting one of our largest customers.As aChange Management Advisor,you will help align IT activities with business objectives by establishing standard procedures and tool guidance for managing change requests to minimize the risk and impact a change can have on business operations.Job Responsibilities forChange Management Advisor:Review and assess change requests for completeness and accuracy.Integrate change management activities into change management plans.Perform verification activities to confirm audit artifacts that are added.Support change sponsors.Skills Needed forChange Management Advisor:Proficiency in impact assessments for changes to IT infrastructure, processes, documents, etc.Experience supporting large-scale organizational change efforts.Ability to resolve day-to-day escalations from teams, working in a self-directed environment.Need a strong understanding of ServiceNow (ability to log in, know what the ITIL roles are -- what is a request, what is change, what is incident...)ITIL certification or a very strong understanding of ITILAbility to create ServiceNow tickets based on policiesAbility to understand nuances of getting changes pushed through in our environmentSeveral of the tools are proprietary, but will have to understand what a CMDB is, etc.Required Qualifications forChange Management Advisor:5+ years of related experience in a professional role with a Bachelors degree; or 3+ years with a Masters degree; or a PhD without experience; or equivalent experience.Bachelors or equivalent experienceBonus Qualifications (not required) forChange Management Advisor:Experience managing all relevant aspects of cross-functional change analysis and documentationChange management certificationVEVRAA Federal ContractorWe request Priority Protected Veteran and Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is availablehere.