U.S. Bank Assistant Trust Associate (Community Bank Wealth Management) in SAINT JOSEPH, Missouri

The Community Bank Wealth Management Trust Associate builds relationships with customers and helps meet their Community Personal needs. They handle day-to-day client calls, transactions and problem resolution, escalating items when appropriate to a Relationship Manager. These representatives work proactively to identify potential problems, compliance issues and fraud, maximizing client satisfaction and deepening client relationships by referring them to appropriate U.S. Bank sales and service team members. Plus, they actively work to understand their specialized areas and accounts through frequent client in-person, phone and email conversations.

We’re looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Apply today and explore what’s possible with a career at U.S. Bank.

Qualifications:

Basic Qualifications

  • Associate's degree or equivalent work experience

  • Three to five years of experience in financial services industry

Preferred Skills/Experience

  • Customer service and problem resolution skills

  • Knowledge of Private Banking, Investing, Financial Planning Services, and other US Bank core products.

  • Proficient computer skills, especially Microsoft Office applications

  • Ability to make critical decisions independently and know when to escalate.

-High-level of interpretation and application of policy and procedures

Job: Relationship Support

Primary Location: Missouri-MO-Saint Joseph

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180028213

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled