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The Results Companies Recruiting Manager #U08631 in Raytown, Missouri

The Recruiting Manager for our customer service center will support the business by partnering with internal leadership and clients to determine staffing needs and develop strategic recruiting plans to meet the hiring needs with high quality candidates. The recruitment manager will lead a team of recruiting associates and foster a team environment to achieve company goals.We expect greater of ourselves... Whatis Your Greater?i Come find it at iResults CX!In this role you will:Develop recruiting and retention strategies and related action plans while implementing best practices to support high volume recruiting.Serve as primary liaison between senior leadership and the site recruiting team.Manage recruiting budget and expenses and plans out needs for the next 6 months to 1 year.Identify the recruiting, sourcing, and retention implications of the business strategy.Anticipates client's needs and deliver talent solutions that enable the execution of the business strategy.Participates in the succession planning process to develop appropriate recruiting strategies to meet staffing needs.Oversees filling of all open positions/ requisitions in a timely fashion and with a diverse slate of candidates.Manage the Site Recruiting Team by providing leadership, direction, and mentoringDrive results to ensure that staffing activity is meeting/exceeding client requirementsImplement strategies and tactics to address high volume, rapid response and proactive recruiting needs for a growing company.Collaborate with management and recruiting teams to identify and remove obstacles related to filling open positions.Leads data research, report trends and develops action plans around attritionWe are looking for someone who has:A Bachelor Degree in Administration, Business or related field.2 to 5 years of relevant work experienceExcellent presentation and communication skillsA demonstrated ability to build relationships and provide leadership to influence and work with multiple internal and external client contactsA strong focus understanding and appreciation of contact and knowledge managementStrong interpersonal and relationship-building skillsExcellent problem solving, conceptual thinking, quantitative, and analytical skillsThe ability to work effectively in a rapidly changing environment while generating significant output at high performance levelsStrong skills and proficiency in MS Office product suite (Word, PowerPoint, Excel)Proven project management skills; experience managing multiple concurrent engagementsWhy join our Results CX team?Employee Performance Incentives and PrizesFrequent Employee events, games, parties, and all-around fun in the workplaceHealthcare Benefits i Medical, Dental, Vision, PTO and 401(K)Paid TrainingDiscounts on Hotels, Car Rentals, Restaurants, Movie Tickets, Groceries, Child Care, and much moreOpportunity to grow with Results CX if thatis iYour GreateriAbout Results CX:We encourage our people to iexpect greateri, reach further and live up to their individual potential. As a leader in the customer service call center industry we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, ResultsCX could be right for you!Results CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.OverviewQuality Assurance SupervisorThe Quality Assurance Supervisor is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides a