Kforce Support Analyst in Maryland Heights, Missouri

Kforce has a client in search of a Support Analyst in Maryland Heights, Missouri (MO). You will need to monitor system alerts and reports and track deviation from baseline. The candidate may need to provide some support on weekends in the short term. On occasion, candidate maybe asked to do some QA work.

  • 5 years of experience in operations/production support role, assisting users with system issues

  • Ability to understand issues impacting users, glean true system issues from user errors and determine business impact

  • Ability to track and prioritize issues with assistance of senior analysts

  • Expertise in Microsoft Office

  • Familiar with JIRA, HP ALM

  • Ability to construct and run SQL queries as part of troubleshooting

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours