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GEHA Director, Vendor Management Office in Lee’s Summit, Missouri

GEHA is a leader in health services for federal employees and related customers, serving our chosen markets with low-cost offerings and best-in-class customer care, sustained by a nimble and efficient organization.

The Director of the Vendor Management Office (VMO), reporting to the VP, Deputy General Counsel, will own the entire vendor lifecycle process from procurement to termination. Responsible for driving operational excellence and act as the senior executive for vendor contracts. Provide leadership in the standardization of purchasing, contracting, oversight, service delivery and solutions for the organization. Direct and coordinate activities, forecasting, and performance of all GEHA vendors. Identify and nurture relationships with vendor partners in order to promote a sustainable, profitable and cost-effective supply chain.

SKILLS

Key Duties:

  • Directly responsible for the performance and results of all vendor operations

  • Maintain strategic vendor alignment with GEHA’s goals & initiatives

  • Develop GEHA’s vendor management principles, and execute against a cross-functionally vetted strategy (including driving RFIs and RFPs) to scale vendor operations (support, risk, etc.)

  • Lead and develop the Vendor Management team

  • Establish strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize vendor management processes, tools and policies to achieve performance objectives while mitigating vendor risk

  • Develop robust vendor relationships to maintain effective communication channels and ensure ongoing alignment across several operations teams

  • Manage all contract negotiations and relationship management for all key vendor relationships

  • Lead discovery and research of new vendors/technologies

  • Lead forecasting and subsequent vendor capacity across all departments and lines of business

  • Manage governance structure and key contacts to ensure the appropriate vendor interaction takes place to support GEHA business operations

  • Oversee monitoring of vendor performance against contractual obligations to ensure overall effectiveness of vendor provided services with the utilization of vendor performance dashboards, scorecards and/or reports

  • Proactively engage with corporate departments to support initiatives and strategies associated with key metrics for the unique partnership and the growth of that partnership

  • Ensure performance improvement and recovery plans are developed, issued, tracked and reported on

  • Oversee managing the business with guidance on processes and special handling for major expenses that impact federal contracts

Minimum Requirements:

  • A Bachelor's Degree (MBA or graduate degree preferred)

  • 8- 10 years' experience in purchasing, supplier collaboration, development and compliance managing direct reports

  • Outstanding leadership and communication skills

  • Experience with sourcing and procurement and building a vendor program

  • Talent in negotiations and networking

  • Good knowledge of supplier or third-party management

  • Aptitude in decision-making and working with numbers

  • Experience in collecting and analyzing data

  • 5+ years’ experience working at a health plan preferred

  • 5+ years’ experience working with a federal contractor preferred

  • Creative problem-solving skills

#GEHA

#IND123

GEHA is an Equal Opportunity Employer. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. Our company's corporate headquarters is located in Lee's Summit near Douglas Rd and I-470 with a total of five locations in the Kansas City metropolitan area.

GEHA is a leader in health services for federal employees and related customers, serving our chosen markets with low-cost offerings and best-in-class customer care, sustained by a nimble and efficient organization.

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