Spire Energy Service Manager in Kansas City, Missouri
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Date: May 3, 2021
Location: Kansas City, MO, US, 64129
Company: Spire Inc.
At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.v
Spire is seeking a Manager, Service in the Kansas City, MO operation. This position will oversee the daily direction, guidance, development, management and oversight of the Service Department within a specific region.
Duties and Responsibilities
Provide direction and accountability, implementing the department’s business plans
Resolve grievances and negotiate contractual issues
Assure all employees work safely to minimize or eliminate injuries
Initiate, plan, and coordinate training programs for service personnel
Function as a liaison with municipal organizations, first responders, realtor organizations, and code enforcement officials
Evaluate the region’s work load efficiency, track employee’s productivity and oversee efforts to maximize efficiency and minimize overtime
Administer salaries, annual performance development reviews and review and approve various documents, requisitions, reports and invoices etc.
Direct employees in field operations during emergency situations
All other duties as assigned
Essential Characteristics and Competencies
Ability to lead by example in support of the Company’s essential characteristics and values
Ability to work under pressure and meet deadlines
Ability to work independently and as a team, positive attitude and manage time effectively
- Yes. Managing Supervisors of union employees
Required Education (certifications, licenses)
High school diploma/GED
Valid driver’s license
College Degree preferred
Required knowledge, skill and abilities
Five year’s gas industry experience, preferably in the service department
Strong interpersonal skills, build and establish rapport with a diverse array of people
Physical demands, environment and schedule
Normal office conditions and occasionally outdoors exposed to all weather conditions
Required to be on call after hours and weekends on a rotating basis
We Have Perspective
The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer.
We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.
Job Location: Kansas City Job Segment: Service Manager, Manager, Customer Service, Management
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