Cerner Senior Operations Specialist in Kansas City, Missouri
Senior Operations Specialist
We're looking for a Senior Operations Specialist on the IT Service Management team. The DoD/VA IT Service Management team manages asset and change actives within the Federal Enclave. The government has unique cyber security requirements for both asset management and change management. The IT Service Management team ensures those unique requirements are met while following all CernerWorks policies and procedures. Our work is dynamic, fast-paced, and offers exciting opportunities for career growth.
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Applicants for U.S.-based positions with Cerner must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. The client contract also requires receipt of the appropriate government security clearance card applicable for the position.
Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.
Entry Level/ Junior Professional
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
EEO is the Law (English) at https://www.cerner.com/-/media/FF88D3155CB245EB98BA1DB8F934E3E5.ashx
E-Verify Participation (English) at https://www.cerner.com/-/media/88648CD9668E49FBA6EB9C11FAA1634F.ashx
Right to Work (English) at https://www.cerner.com/-/media/E1CD6BEF8082430E882E5CD9D5165A86.ashx
EEO is the Law (Spanish) at https://www.cerner.com/-/media/801186E054394473A0E1380768F3FE47.ashx
E-Verify Participation (Spanish) at https://www.cerner.com/-/media/88648CD9668E49FBA6EB9C11FAA1634F.ashx
Right to Work (Spanish) at https://www.cerner.com/-/media/96E03778704E4492B394F95521A0B7E8.ashx
Receipt of the appropriate government security clearance card applicable for your position
Due to the client contract you will be assigned, this position requires you to be a U.S. citizen
Bachelors degree in Business Administration or related field of study
At least 1 year working in business operations
2+ years working with Remedy
Experience with ITIL best practices
Excellent written and oral communication skills
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
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