DST Systems Senior Implementation Consultant in Kansas City, Missouri

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview

While working at DST Financial Services, you will help our clients discover opportunities in the complexities associated with mounting inflows of data, rapid technological advancements, shifting regulatory change, rising security risks and increasing demands from their customers. Your job is to help our clients discover opportunity through technology, strategic advisory and business improvement solutions. You will work with some of the world’s leading Alternative Asset Managers, Asset Management Service Companies, Banking Companies, Broker-Dealers, Distribution Companies, Insurance Companies and Retirement Companies. Everyday our global offices in Australia, the United Kingdom and the United States work together to master the complexity of the financial industry to transform the most challenging tasks into opportunity and competitive advantage.

Role Overview

The Senior Implementation Consultant will serve as product specialist for new customer implementations and product implementations for existing customers. In this role, you will provide in-depth product, industry, and best business practices knowledge on an implementation team that supports web applications in Retirement Plan industry. You’ll perform and lead activities related to business process analysis, product configuration and customization, workflow consulting, data mapping, customer communication, issue resolution, testing, customer training/education, solution deployment and implementation, and post-implementation support.

Responsibilities

  • Establishes web sites in preparation for new customer or conversion related activities

  • Provides demonstrations of web application functionality to prospective customers

  • Consults with customers in all phases of the implementation process and may serve as the project/implementation lead on small- to medium-sized projects

  • Articulates web product capabilities and guides the customer in best practices for use of the web based product solutions

  • Identifies web product customizations and/or process changes to meet customer requirements

  • Address customer inquiries and provide best practice guidelines for customizations

  • Works with other functional groups (e.g., development teams, applications analysis, technical support, etc.) to deliver existing functionality or new application enhancements for customers

  • Provides oversight to any assigned project resources, delegates work assignments, monitors progress, develops project schedules, defines project deliverables, produces status reports, etc

  • Develops and maintains applicable project plans and reporting to execute project tasks

  • Manages customer expectations, cultivates the customer relationship, ensures the timely completion of project milestones, and ensures project outcomes are successfully meeting customer expectations during the implementation process

Qualifications

  • Bachelor’s degree and 3 years of work-related experience or Master’s degree and 1 year of work-related experience or 5 years equivalent work-related experience

  • Ability to problem solve, work independently or in teams

  • Travel may be required up to 25 percent of the time

  • Some evening and weekend work may be required

  • Retirement Plan industry knowledge is a plus

Location:

Kansas City Missouri

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

DST Systems, Inc. is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.