DST Systems Senior Business Systems Analyst in Kansas City, Missouri

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview

As an Associate with DST Pharmacy Solutions (DSTPS - formerly Argus), you will be a part of an organization that promotes better health outcomes for consumers through clinical and technological innovations. We accomplish this by leveraging the robust technology foundation and powerful analytic resources that are the core of DST, with industry leading clinical expertise, and strategic pharmacy and healthcare solutions. You will join a team that is redefining the value of pharmacy in healthcare through the integration of advanced analytics, clinical insights, and transformative digital capabilities.

Role Overview

Senior Business Systems Analysts carry out and oversee the implementation of new or existing DSTPS customers on DSTPS rebate administration system. They identify and evaluate customers rebate setup and reporting requirements; they recommend, develop, and implement solutions to meet those requirements. Senior Business Systems Analysts evaluate and construct alternative solutions for customers whose business requirements create setup challenges within DSTPS rebate system. For customers whose prescription claims are processed outside of DSTPS, they work closely with the customers technical groups to interpret and translate claim file formats. They are a resource to customers for complex questions or issues pertaining to DSTPS rebate system and tools, rebate calculations and payments, and industry inter-related issues.

Responsibilities

  • Makes recommendations for system enhancements and changes

  • Perform functional testing of the system as modifications are made

  • Provide training for customers on the rebate administration system, system enhancements, web interfaces, and other systems tools

  • Train and mentor rebate administration analysts on the rebate administration process and systems

  • Demonstrate a thorough understanding of Argus rebate administration system

  • Be the point of contact for escalation for researching complex system issues and payment discrepancies

  • Identify anomalies in calculated rebate amounts, perform root cause analysis, and correct system setups

Qualifications

Minimal:

  • Bachelor's degree and 3 years of work related experience, or Master's degree and 1 year of work related experience or 5 years equivalent work related experience

  • 2 years experience supporting the software development life cycle and project development methodologies or 2 years applicable industry-related work

Optimal:

  • Post-secondary education in a business or computer-related field of study

  • 4 years experience supporting the software development life cycle and/or industry-related experience

  • Lean Six Sigma training with process improvement aptitude

  • Previous experience in customer service preferred

  • Ability to problem solve to work independently or in teams

  • Experience with MS Excel and Access, Project Plans, and MSFT SQL are highly valued

Location:

Kansas City Missouri

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

DST Systems, Inc. is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.