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Commerce Bank Sales Support Specialist I/II in Kansas City, Missouri

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The Sales Development Specialist I/II helps support the prospecting efforts for the sales teams by utilizing various sales tools and tactics to act as a lead qualification center where targeted “net new” leads/opportunities are identified, vetted, and (potentially) credit-checked with a hand off for further engagement, including appointments and attainment of Spend Files. **Note: Position can be filled as Sales Support Specialist I or II. Essential Functions

  • Creates and interacts regularly with the sales teams, (designated markets/regions) to gather and analyze business needs and goals with respect to pipeline growth to implement the appropriate campaign strategy.

  • Help the designated sales team find and utilize the appropriate prospecting and marketing resources for their campaign tactics.

  • Use Pardot to leverage the company’s marketing automation platform as a tactic for lead generation and nurturing campaigns. They can individually input Pardot leads or run them through the Pardot/Marketing team for larger lists.

  • Full fill the lead generation role to identify high value prospects utilizing; Data.com, ZoomInfo, Insight360, DNB Visitor, and LinkedIn.

  • Assist with basic Insight360 activities including reviewing dashboards, campaign activities, and import the fully vetted lists into the CRM assigned to the individual sales personnel.

  • Participate in the AP Card Training Program, Richardson Consultative Training Program, and Insight360 training modules to begin migrating to an outbound sales effort, (6-9 months).

  • Coordinate with the Campaign Supervisor, to track their responsible campaigns and results to prove best practices or suggest areas for process improvement.

  • Perform other duties as assigned.

    Work Schedule

  • Monday - Friday, 8:00am-5:00pm.

    Knowledge, Skills, & Abilities Required

  • Sales aptitude and prospecting experience.

  • Experience with Salesforce.com or another sales focused CRM.

  • An understanding of marketing strategy and concepts.

  • Flexible and adaptable, able to adjust to rapidly changing priorities.

  • Ability to run in an Agile environment.

  • Analytical Skills and a basic understanding of analytics.

  • Able to adjust campaign strategies based upon data results.

  • Strong analytical and organizational skills.

  • Numerical abilities and problem-solving attitude.

  • Strong communication skills and the ability to work in a team environment is

  • essential.

  • Self-motivated and proactive.

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Basic level proficiency with Microsoft Word, Excel and Outlook

    Education & Experience

  • Associate's Degree in Finance, Marketing, Business Administration, Communications, or related field, or equivalent combination of education and experience required.

  • Bachelor's Degree in Finance, Marketing, Business Administration, Communications, or related field, or equivalent combination of education and experience preferred

  • 1-2 years of sales or prospecting experience and Salesforce.com utilization.

Location: 1000 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce)

Inclusion and Diversity at Commerce

How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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    Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.