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CTG Remote UltiPro Payroll/HR Support in Kansas City, Missouri

Remote UltiPro Payroll/HR Support

United States

Healthcare IT

Feb 08, 2021Post Date

21200639Requisition #

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CTG is seeking an experienced UltiPro Payroll / HR support analyst for a remote opportunity.

Job responsibilities will include:

  • Provide Tier 2 application support services for all UltiPro Human Resources and Payroll modules

  • Troubleshoot incoming break/fix incidents, providing timely resolution and customer updates

  • Complete low risk, repeatable build tasks within the Ulti modules, such as build of materials management items and adding physicians to the portal

  • Answer users’ “how to” questions, and provide users with documentation and job aids as appropriate

  • Complete daily application maintenance tasks as assigned

  • Document issues and solutions in the ITSM application

  • Participate in the day to day tracking and follow-up on issues and questions of daily operations.

  • Escalate issues to the vendor as needed, and monitor vendor tickets for resolution

  • Utilize the ticket management system to track issue status and work volume

  • Participate in a 24/7 after hours on call rotation

  • Work will be performed remotely, utilizing Teams and Zoom collaboration tools.

  • Extensive experience in support of the UltiPro HR, Payroll and Talent Management modules

  • Understanding of HL7 for interface troubleshooting

  • Outstanding communication and customer service skills

Please apply on line or for immediate consideration, please send you resume to Holly.Christian@ CTG.com

CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Healthcare & Hospital Implementations

  • Education Level: Bachelor's Degree (±16 years)

  • Work Remote: Yes

  • Travel: No

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