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Abbott National Account Coordinator in Kansas City, Missouri

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

National Account Coordinator

Kansas City, Mo

Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis, and treatment of a range of health conditions.

Abbott’s life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Our location in Kansas City, MO currently has an opportunity for a National Account Coordinator . This role will develop and maintain existing and new client relationships through an exceptional customer focused attitude either directly or through coordination with Account Managers and Senior Account Managers when applicable. The Coordinator is the primary liaison between Abbott eScreen its client base. Ensuring that all daily tasks coming from internal and external customers are handled in a timely and accurate manner is a critical part of the role. While also being available to lead and facilitate special projects based on client needs. The National Account Coordinator must adhere to deadlines, be willing to learn new tasks, be able to successfully interact with partners and clients, and balance multiple projects.


  • Address client needs as they occur; while demonstrating a strong sense of customer service.

  • Train clients on system offerings, new product releases and reporting packages.

  • Monitor program operations, billing and reporting to confirm alignment with customer expectations.

  • Work proactively to identify opportunities for Abbott eScreen to better assist clients in their successes.

  • Identify and implement strategies that achieve organizational goals.

  • Train/update clients on new technology, product offerings and pricing of those products.

  • Provide solutions to clients/partners that promote growth and stability.

  • Meet and maintain productivity, quality and attendance performance metrics.

  • Assist National Accounts as needed with coverage, as related to staffing needs and workloads.

  • Assist with special projects as needed and assigned.



  • Four-year degree from accredited college or university or relevant work experience preferred

  • Experience with corporate culture along with an excellent customer service mentality


  • Proficiency in Excel, Word, PowerPoint, and Outlook (essential)

  • Strong verbal and written communication skills

  • Exceptional time management skills and ability to self-motivate


At Abbott, you can have a good job that can grow into a great career. We offer:

  • A fast-paced work environment where your safety is our priority

  • Production areas that are clean, well-lit, and temperature-controlled

  • Training and career development , with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives, and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and a history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com (https://abbott-my.sharepoint.com/personal/katie_english_abbott_com/Documents/Desktop/JDs/www.abbott.com) , on LinkedIn at www.linkedin.com/company/abbott-/ (https://abbott-my.sharepoint.com/personal/katie_english_abbott_com/Documents/Desktop/JDs/www.linkedin.com/company/abbott-/) , on Facebook at http://www.facebook.com/Abbott and on Twitter @AbbottNews (https://twitter.com/AbbottNews) .

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com