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Fiserv Implementation Analyst - Credit Union in Kansas City, Missouri

As an Implementation Solutions Engineer, you can look forward to:

  • Working closely with In-House and CUSA Service Center Credit Unions.

  • Implementation of ACH and Share Draft batch processing conversions.

  • Managing and testing Credit Union releases.

  • Maintaining and documenting lifecycle processes.

  • Facilitating remote training prior to a Conversion.

  • Hosting on-site training and troubleshooting during live conversion and assistance post install.

  • Creating and presenting training materials at Fiserv conferences.

  • Creating content for our online CUSA Client Center and Fiserv OnDemand.

  • Managing multiple clients and adhere to project timelines.

  • Using sound judgment and experience to solve moderately complex problems based on precedent, example and experience that is commiserate with that of Business Analyst.

  • Utilizing system and data to resolve business issues in the most effective manner.

  • Analyzing and identifies root cause; providing input to solutions that lead to success for Fiserv and the client.

  • Monitoring project progress by tracking activity, resolving problems, publishing progress reports, recommending actions in accordance with stated procedure.

  • Assisting management with the planning and design of improvements to business processes.

  • Maintaining ownership of all projects.

Basic Qualifications for Consideration:

  • College degree or equivalent work experience.

  • 5+ years Financial Industry experience; working at a financial services organization, Credit Union or Bank required.

Preferred Skills, Experience, and Education:

  • Bachelor’s degree preferred

  • 3+ years Fiserv Experience.

  • Adobe Photoshop and Adobe Acrobat Pro

  • Microsoft Access for document mapping

  • Project Management capabilities

  • Process Management experience

Travel: 30% or less

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBTQ+)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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