Fiserv Client Solutions Consultant III in Kansas City, Missouri
What does an Outstanding Client Solutions Consultant III do?
As a Client Solutions Consultant, you will identify a client's inefficiencies in the usage and processes pertaining to Fiserv's Portico system and surround products, as well as create product awareness for solutions that will assist the credit union in meeting their short and long-term goals. You will also work closely with the Client Solutions Consulting Director to ensure we are consistently delivering high-energy presentations and showcasing the advantages of choosing Fiserv as the Credit Union’s strategic partner.
You can look forward to:
Performing best practice reviews to optimize the client's system utilization, resulting in increased client satisfaction and revenue to Fiserv.
Documenting and presenting findings to gain client buy-in increasing the use of Fiserv products.
Interfacing with all levels of both the Client’s and Fiserv organization.
Maintaining an ongoing knowledge of Fiserv product lines (Portico and high priority surround products) along with an understanding of future enhancements that will be added to the software.
Basic qualifications to be considered:
Bachelor’s degree preferred.
A minimum of 5 years’ experience in the financial services industry, preferably with credit union experience.
Knowledge of the Portico Account Processing system.
Strong presentation and meeting facilitation skills to a wide variety of audiences.
You’re the kind of person who:
Can engage with clients and Fiserv associates with high energy and hold yourself accountable to very high personal standards.
Can multi-task, prioritize and manage time effectively
Is self-starting and can work with a high level autonomy.
Possess a strong work ethic and well-developed sense of personal integrity.
Is committed to the organization’s goals and success.
Is collaborative and comfortable working in highly matrixed environment.
Uses independent judgment to identify problems and recommend solutions.
- 75% travel that may include weekends and holidays
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about us.
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.