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The Whole Person Business Development Coordinator in Kansas City, Missouri

Business Development Coordinator - KS

Department: Marketing and Communications

Reports to: Chief Marketing Officer

Status: FT- Exempt (salaried)

Hours per week: 40

GENERAL DESCRIPTION

This position is responsible for managing Community Outreach and referral development in KS for the Home and Community-Based Services (HCBS) and Independent Living Skills Programs and Core Services. This position establishes and maintains relationships with customers and referral sources.

ESSENTIAL JOB FUNCTIONS

  • Assists in directing marketing operations and establishes and implements community education and outreach about Home and Community-Based Services and Independent Living Skills Programs and Core Services.

  • Establishes systems for consistent market assessment and develops a marketing plan designed to meet HCBS and IL Skills program goals.

  • Establishes and maintains mutually beneficial working relationships with current and potential referral sources, payers and other nonprofit agencies to promote services for people with disabilities.

  • Maintains comprehensive knowledge of the Program’s markets, key referral sources and position in the market related to competitors.

  • Develops and maintains information on available community resources and assists consumers and staff in accessing services or information.

  • Participates in annual Program evaluation in areas of marketing, program development, growth, and expectations.

  • Provides backup support for state CIL meetings in Kansas in the event the CEO is unable to attend.

  • Participates in budget development for the department and monitors use of resources within budget limitations.

  • Works as needed as an advocate and resource to assist in meeting consumer needs and documents activities in CIL Suite when appropriate.

REQUIRED SKILLS

  • Social worker, LPN, RN, or Bachelor’s degree in related health care field

  • A minimum of two years previous experience in health care or marketing field.

PREFERRED SKILLS

  • Personal Experience with a Disability

COMPETENCIES

  • Demonstrated knowledge of Medicaid guidelines, regulatory requirements, and restrictions in health care field.

  • Excellent verbal, written, communication and negotiation skills

  • Demonstrated organizational skills, flexibility, assertiveness and team orientation.

  • Demonstrated professionalism and excellent soft skills.

WORK ENVIRONMENT & PHYSICAL DEMANDS

This position spends a portion of their time in the office, but also will travel locally and state-wide to attend meetings and conduct Community Outreach. While performing the duties of this job the employee has the potential to encounter unpredictable clients. The position has inside and outside work, traveling from one location to another, with exposure to weather conditions.

OTHER DUTIES

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ABOUT THE WHOLE PERSON

The Whole Person (TWP) is a not-for-profit that provides a proactive, challenging, fun and dynamic team environment in which to work, learn and add value to the Consumers we are privileged to serve in the Kansas City area.

To be a TWP team member you must:

  • Want to serve persons with various physical and/or mental disabilities.

  • Be prepared to work hard.

  • Be prepared to be a part of a dynamic team environment with a supportive culture that encourages personal growth and achievement.

  • Be dedicated to providing the highest level of customer service and to contributing to the fun working environment within our organization.

  • Support the Mission of the Organization to “Connect people with disabilities to the resources they need by supporting independent choice and advocating for positive change in the community.”

The Whole Person provides generous benefits, including paid medical, dental, vision and Term Life Insurance, retirement 403(b) funding and liberal paid time off.

The Whole Person is an equal opportunity employer committed to hiring staff members reflecting the great diversity of our community. Reasonable accommodations will be made upon request.

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

PEOPLE WITH DISABILITIES ARE STRONGLY ENCOURAGED TO APPLY.

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