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CRC Insurance Services, Inc. Broker Assistant - Multiple Locations in Kansas City, Missouri

Specific information related to the position is outlined below. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? at https://www.bbt.com/careers/career-site-faq.html

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Serves as a partner to Broker providing superior support regarding all policies and key accounts. Provides high quality service to agents and companies.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Respond promptly to all requests from brokerage team, underwriters or retailers regarding account servicing issues.

Interact regularly with clients and underwriters regarding policies, recommending additional coverages as needed or requested and respond to queries and concerns ensuring prompt resolution.

Accurately explain coverages and liabilities to agents and/or clients.

Provide and/or assist with quotations for new business, renewals and endorsements through managing all company correspondence in a timely manner.

Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships.

Manage all account documentation.

Initiate and coordinate renewal activity on assigned accounts.

Initiate cancellation and non-renewal notices according to statutory and contractual requirements.

Analyze policies, endorsements, audits, reporting forms and cancellations and initiate necessary corrections to ensure accuracy of dates, coverage, signature, commission, premium, attachments, etc.

Facilitate the flow of information from agents and underwriters.

Maintain suspense system and follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.

Process binders, invoices, and tax filings forwarding the binder and invoice to the agent.

Monitor accounting (payment, collections, taxes, etc.) anticipating and preventing problems when possible.

Provide supervision to Technical Assistants.

Assist Associate Brokers and Brokers with duties as needed.

Maintain current knowledge of the insurance industry and sales ideas through regular attendance of workshops, seminars, literature reviews and/or formal continuing education.

Required Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

One year of wholesale insurance experience

State specific Insurance License

Must have Technical Assistant experience or a minimum of three (3) years general insurance experience

Must be able to understand and analyze necessary components of insurance policies

Ability to make independent decisions following CRC guidelines with minimal or no supervision

Good organizational, time management, and detail skills

Extensive knowledge of insurance and CRC processes

Ability to maintain a high level of tact and professionalism

Good leadership skills to influence other assistants in a positive manner

Possess strong interpersonal skills

Strong verbal and written communication skills

Strong computer and office skills

Ability to work extended hours when necessary

Desired Skills:

College degree with a concentration in business or equivalent work experience

Normal office environment; No unusual physical demands

CRC is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

EEO is the Law at http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf Pay Transparency Nondiscrimination Provision at https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf E-Verify at http://www.uscis.gov/sites/default/files/files/nativedocuments/PrtcpPstr-SWA-ENG-NoPhotoTool-v8.pdf

CRC Group is one of the largest distributors of wholesale and specialty insurance products in the United States. With more than $7.4 billion in annual written premium and 83 office locations, CRC Group’s more than 600 brokers and underwriters provide data-driven insurance solutions for property and casualty, executive and professional, group and individual, and other specialty insurance programs. Learn more at www.crcgroupins.com at http://www.crcgroupins.com/ .

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