H&R Block Assoc Manager Tech in Kansas City, Missouri
Assoc Manager Tech
What you'll do... :
Supervises, leads, and coaches teams across a department or subgroup. Supervises processes and procedures using appropriate project management techniques, including documentation and data verification controls. Executes and enforces consistent processes for development. Develops and maintains project plans, including resource assignments, risks and issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES –
Sets daily priorities and assign tasks and projects to all team members.
Following department procedures, consults with IT Project Managers, Business Analysts, Development Managers, and business representatives to provide accurate LOEs and risk for pending and approved projects to provide appropriate resource allocation for projects.
Responsible for managing the performance and development of associates reporting to them:
Monitors performance and develops team members to ensure consistent, effective and efficient processes, as well as comprehensive test plans and reliable test results.
Provides ongoing coaching to associates.
Prepares and delivers associate quarterly and annual performance reviews, including performance metrics for each performance objective.
Conducts employment interviews and makes hiring decisions and participates in corrective action and termination discussions and decisions.
Monitors work or request queues and assigns work as required
Estimates project hours and resources required.
Deliver the programs business requirements to business partners, ensuring all impacted parties are aware of timelines and risks to the delivery of the requirements.
Analyzes product changes and provides direction where needed.
Participates in all phases of the product life cycle. Monitors and provides periodic status updates on each project.
Develops status reports and updates management with progress as necessary.
Supports other managers in product and technology management.
Manage schedule adherence and timecards.
Deliver timely on ad hoc requests from leadership team, which may include, building PowerPoint presentations, creating reports, drafting communications, defining process solutions.
- Performs other duties as assigned.
- Bachelor’s degree in Computer Science, related degree, or the equivalent through a combination of education and related work experience.
Typically 3+ years experience managing projects and priorities.
Demonstrated organizational, prioritization, decision-making, analytical and problem-solving skills.
Effective oral, written and interpersonal communication skills.
Experience in managing multiple project concurrently.
ONE H&R BLOCK WAY
About H&R Block... :
We’re here to live our purpose—to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.
We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you’ll add to the momentum of a forward-thinking company—one that defined an industry and is now leading its transformation.
It would be even better if you also had... :
Remote supervisory/management experience.
What you'll bring to the team... :
- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
- 5 years Minimum related work experience
Associate Manager Tech