Fiserv Sr. Certification Analyst in Jefferson City, Missouri
What does a great Sr. Certification Analyst do?
The purpose of the Network Certification analyst is to manage all STAR Network client certifications. This role is important to Fiserv as it guarantees quality of transaction processing in the network. A candidate has the opportunity to broaden their knowledge of the Card Services industry, network processing, and Fiserv offered products. Significant opportunity to collaborate across multiple levels of the organization and interface with clients regularly. You will serve as a primary point of contact for STAR Network clients and all associated testing efforts. Other key components to this role include defining, maintaining, and running test script(s) while maintaining test logs for long-term examination.
Candidates are expected to have a basic understanding of financial fundamentals to assist with improving profitability, reducing waste, and minimizing expense within your own area. The ability to anticipate delays and seek out alternate solutions while ensuring at risk tasks are reported to leadership is key. This role is expected to perform with minimal supervision, adhere to internal policies and controls, and adapt quickly to change.
In this role, you can look forward to:
Participating in Agile development process
Identifying operational impact of changes and working with team member to incorporate into daily SOPs.
Ensuring operational readiness for development and product changes.
Acting as escalation point for technical teams for daily production issues
Participating in the gathering of team requirements for projects as needed.
Basic Qualifications for Consideration :
2+ Years Direct Client Management / Relationship Management Experience
Proven ability to clearly communicate complex technical specifications to clients and implementation teams
Highschool Diploma w/ applicable experience required
Preferred Qualifications for Consideration :
2+ Years Financial Industry Experience
Paragon Webfastest Experience
Card Services product knowledge relating to network processing and transaction flow
Bachelors Degree highly preferred
Learn more about us.
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.