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Facebook R4R Program Manager in Jefferson City, Missouri


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


This full-time Program Manager will be an extension of the R4R team and will be responsible for driving the hiring and operational rigor of the CWX program for the global recruiting organization. This person will be leveraging data and analytics to identify opportunities to increase the efficiency of the program, identifying processes, resources and tools that improve productivity, performance, and compliance.

Required Skills:

  1. Partner with Recruiting hiring managers, CWX program and staffing POCS to advise, educate and influence on a wide range of CWX hiring initiatives

  2. Collaborate with cross-functional partners such as Employment Counsel, CW Teams, Finance and people planning teams globally to drive hiring, strong level of client service and process at scale

  3. Identify issues proactively based on discussions with business partners

  4. Influence at all levels of the organization and being willing to have difficult conversations

  5. Track record of partnering with recruiting or teams with data-driven insights

  6. Define, measure and analyze and implement process improvements

  7. Design and manage ongoing CW programs such as sourcer development

  8. Communicate trends, findings and blockers regularly to global recruiting leadership and Ops Pocs

  9. Identify and remediate program inefficiencies that decelerate hiring

Minimum Qualifications:

  1. 2+ years of experience in contingent workforce

  2. Vendor management and/or recruiting experience

  3. Customer service experience

  4. Analytical and problem solving experience

  5. Communication experience

  6. Experience interacting and influencing all levels of an organization

  7. Vendor or program management experience including upholding SLAs

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.