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EY Global Markets Communications and Engagement Manager – Global Industry (Fixed Term Contract) in Jefferson City, Missouri

Global Markets Communications and Engagement Manager – Global Industry (Fixed Term Contract)

Core Business Services

Requisition # UNI00HKU

Post Date Apr 13, 2021

The Brand, Marketing and Communications (BMC) function has an important role to play in helping to achieve EY’s ambition to create long-term value as the world’s most trusted, distinctive professional services organization. We work hand in hand with the business to take services and solutions to market; bring our purpose, building a better working world, to life for our people, clients and communities; engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY brand.

Through the collective power of BMC, and the other teams and specialists we work with, we aim to build a better working world by driving commercial value through distinctive marketing and communications that deliver measurable market impact.

The function is made up of around 2,000 professionals, working across the Executive and Regions in the following areas of specialism: Brand; Marketing; PR/Media Relations & External Communications; Internal Communications & Employee Engagement; Corporate communications.

BMC also includes a number of teams who are responsible for content development, editorial, webcasts, events-staging, strategy, planning and operations. Through the collective power of BMC, and the other teams and specialists we work with, we aim to build a better working world by driving commercial value through distinctive marketing and communications that deliver measurable market impact.

Function: Brand, Marketing & Communications (BMC)

Sub Function: Client Service

Job Rank: Assistant Director

Scope: Global

Location: UK or US

The opportunity

The Global Industry Internal Communications and Engagement Manager is responsible for leading the development and delivery of internal communications and engagement programs for EY’s Global Industry Markets (a grouping of Global Sector communities). This includes developing communications plans, materials and approaches aligned with the Global Industry communication framework for the overarching Industry Markets, as well as the individual sectors within the Industry Markets.

In this role, you will act as a business partner to the Industry Market, providing strategic communications support to engage internal audiences (including leadership, global sector partners and communities, account teams, and others across EY), with the priorities, goals and key initiatives of the Industry Market and the Sectors within it.

You will be expected to work in an agile manager, supporting individual projects in other Industry Markets when required, or identifying where a communications deliverable can be deployed across multiple Industry Markets.

This also includes working as part of a broader team responsible for developing and delivering the overarching internal communications program to promote and drive the overall role of EY’s Global Industry program.

Your key responsibilities

In this role, you will focus on building robust communications plans and developing creative content that supports the successful activation of Sector go to market campaigns and sector solutions. To accomplish this, you will be required to build relationships with counterparts in priority Regions, to ensure that global Sector content is deployed locally.

You will work closely with, and coach, the Global Delivery Services (GDS) Sector Communications and Engagement team, who are responsible for communications channel delivery to the Sectors. Together with GDS, you will ensure that channels are timely, incorporate best practice and contain content that supports the Industry Market’s priorities and engages audiences.

Finally, you must build strong relationships with the Global Leadership team of the Industry Market and work collaboratively across the communications and engagement team and the wider EY Brand, Marketing and Communications (BMC) function to deliver integrated, consistent communications.

Skills and attributes for success

  • Demonstrate strong leadership and consensus-building skills in a dynamic environment

  • Enable and demonstrate innovative thinking and inspire action

  • Enable knowledge sharing throughout BMC and EY; has the ability to synthesize information from others; connects all facets of the business when initiating, developing and implementing communications and marketing projects; helps the business address its big issues; serves as an organizational connector

  • Substantial brand, marketing and communications experience in a world-class global organization and an understanding of EY’s audiences and matrix organization is essential.

To qualify for the role you must have

  • Excellent written verbal communications skills

  • The knowledge, skills and abilities needed to establish and refine the strategies that drive brand as well as organizational performance and add value to the business

  • The knowledge, skills and abilities concerning global business fundamentals, business models, ethics, competitive analysis and cross-cultural/geographical sensitivities

  • The ability to provide strategic communications counsel as well as the identification of newsworthy angles and messaging that brings the sector story to life for EY’s diverse audiences – engaging all internal audiences including leadership, sector audiences, account teams, and people across EY

  • The ability to manage competing stakeholder requests and prioritize projects will be key, ensuring alignment with key areas of focus for BMC and the business.

Ideally, you’ll also have

  • Substantial brand, marketing and communications experience in a world-class global organization,

  • Experience delivering markets communications and engagement programs within a people organization with proven and demonstrable results

  • History of developing business content to a publishable standard

  • Proven ability to influence and build collaborative relationships with senior-level stakeholders

What we look for

We are looking for an experienced, resilient team player with strong stakeholder management skills and good business acumen who is comfortable with working in an agile manner, supporting multiple stakeholders. You will be a change agent within the Industry Market, driving innovation in communication practices and are hands-on, responsive with excellent writing and publishing skills. You will have experience in developing and deploying communications plan that employ a mix of media, such as video, infographics, and podcasts.

Success in this role will be through the delivery of comprehensive, world-class internal communications and engagement programs that deliver sustainable, measurable results. Success will be measured through program usage, EY’s global people survey and pulse check and the global brand survey.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2021 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.