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Anthem, Inc. Business Change Manager in Jefferson City, Missouri


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

The Business Change Manager will support business strategies to ensure readiness of operations for Commercial Product Digital Programs and offerings. Responsible for identifying and implementing various projects, programs and plans that support achievement of business unit and enterprise goals. Primary duties may include, but are not limited to:

  • Coordinates the development and implementation of on-going project and programs; ensures program/project meets its stated objectives; provides subject matter expertise for pre-sale, pre-implementation and implementation process.

  • Researches applicable subject matter practices and remains aware of industry trends.

  • Leads efforts to identify best practices.

  • Coordinates with Go to Market teams to inform training related to new processes; develops readiness success measures and performs periodic assessment and reports into leadership.

  • Evaluates existing products/programs, competitor and industry data to improve existing product operations and make recommendations for new processes.

  • Coordinates presentation, communication and implementation of all phases of product operations process development.

This position may work from any Anthem Location.


  • Requires a BA/BS degree in a related field; 5-8 years of process or product management related experience that includes experience in successfully developing and managing projects with fairly significant operating budget and knowledge of process redesign; or any combination of education and experience, which would provide an equivalent background. MBA/Graduate degree preferred.

  • Health or managed care experience preferred.

  • Highly organized, analytical thinker, ability to assess end-to-end impact of process steps.

  • Collaborate well with others and ask questions without filter to ensure all impacts are uncovered.

  • Project or Program Management experience.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.