Maritz Marketing Research Project Coordinator - MaritzCX in Fenton, Missouri

EXCITED TO GROW YOUR CAREER? WE’RE GLAD YOU’RE HERE!​

MaritzCX is a growing technology company headquartered in Lehi, Utah. MaritzCX is the only customer experience company that combines one of the world’s most advanced CX software platforms with industry-leading research services and world-class CX expertise. Our technology, research, and service components all work together to help customers see important business issues and trends earlier, respond faster, and ultimately turn every customer experience into a clear competitive advantage.

As a Project Coordinator you will assist in the execution of various aspects of research operations with direct supervision from project lead. May include related tasks, coordination with field and/or data capture and production departments. Requires minimum client contact. Performs all duties according to project requirements and MaritzCX’s Quality Management System to meet or exceed client expectations. This position provides a superb training environment for learning best practices in enterprise feedback management and Voice of the Customer initiatives in a high-growth environment. 

Job Responsibilities:

PERFORM FIELD TASKS AS DIRECTED: (1) Communicates to internal team members (i.e., IT, data collection, production warehouse, etc.) and documents project specifications (2) Coordinates execution details with interviewing, coding and data processing supervisors. (3) Completes ongoing, established processes required to support projects (i.e., hot alert systems and other proprietary processing systems such as MARS, CMDR, V2, etc.).

QUALITY ASSURANCE (FIELD MONITORING, DATA VERIFICATION/ REPORTING/TABBING): (1) Reviews reports for accuracy by checking tabulations, prepares data tables and reports. (2) Monitors/audits data collection activities to ensure that the activities are completed according to project plan.

PROJECT ADMINISTRATIVE: (1) Maintains project files. Creates and maintains associated project specific documentation (QMS specific documents, project specific work instructions, etc.). (2) Maintains calendars and project status tracking documents. (3) Monitors project costs for specific components as directed. (4) Monitors project schedules for ongoing tasks (5) Coordinates/communicates project inputs/outputs across departments (6) Materials inventory and tracking as needed.

Desired Skills:

  • Detail oriented, results-focused, analytical thinker

  • Team player

  • Exceptional time management and problem solving skills

  • Ability to manage multiple projects and deadlines

  • Strong communication skills – written and verbal

  • Understanding and/or interest in market research

  • Strong skills in MS office (Excel, Word, Powerpoint)

  • Statistical software exposure a plus (SAS, SPSS)

  • Solid understanding of technical skills to support quality software implementation

  • Experience with HTML, CSS, Javascript

  • Proficient in MS Excel

Education & Experience:

  • BA/BS in related field (Marketing, Marketing research, Psychology, Social Sciences) preferred

  • OR 1-2 years experience in a related professional field

Notice:

Jobs at MaritzCX are dynamic. The above statements are intended to describe the general nature and level of work necessary for this position. It is not intended as an exhaustive list of all responsibilities, duties, or skills required and should not be construed as a complete job description.  MaritzCX is an Equal Opportunity Employer.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-1650 or by sending an email to idisability.administrator@maritz.com.

At Maritz, we believe in putting people at the center of business. Our clients rely on us to help them strengthen their relationships with employees, customers and sales partners. It helps their businesses grow and thrive, and it’s made us industry leaders. Join our award-winning culture and experience a fun, exciting and collaborative work environment that celebrates success and pushes you to be your best self.

Maritz and its family of companies boast a wide variety of careers. Check out our Careers page to learn more.

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