Veterans Affairs, Veterans Health Administration Human Resources Assistant (Emp Rel) in Columbia, Missouri

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  • Duties



Incumbent serves as an advisor and consultant to the Supervisory Human Resources Specialist for the Employee and Labor Relations Section (ER/LR) and the Human Resources Officer on the Awards program, Employee Assistance Program, Drug Free Workplace Program, Suitability and PIV Program, and Alternate Reasonable Accommodation Coordinator.

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Job Duties include, but are not limited to: Provides technical guidance, information, assistance on a variety of ER/LR programs to include, but not limited to, retirement and benefits, disciplinary actions, grievances, alleged unfair labor practices, arbitration, data request, reasonable accommodations, telework agreements.

Provides supervisors with advice regarding compliance with bargaining unit agreements and explain actions required in connection with recurring disciplinary problems.

Performs technical work in processing and coding a full range of personnel actions.

Performs program support work such as the collection, compilation, research, tracking and records control for each program on ER/LR programs.

Assist the Suitability Adjudicator in reviewing, analyzing and evaluating information as a result of personnel security background investigations and mostly using independent judgment makes appropriate suitability determinations for employment/clearance. Analysis requires the determination of the applicability of established methods, policies, regulations and/or the need to digress from these and an understanding of organizational structures and relationships.

Deals directly with employees on sensitive or controversial matters in order to resolve discrepant information that may be disqualifying for employment. Assists employees in developing the necessary information to complete the adjudication process.

Participates in various teams, committees, boards and appeals processes, frequently in coordination with headquarters personnel security staff requiring the ability to advise on and/or present the technical and judgmental aspects of cases in general and cases having controversial problems, such as under suitability adjudication concerning eligibility for employment/clearance.

Serves as the back up to the Retirement/Benefits, Awards program, Employee Assistance Program, Drug Free Workplace Program, and Leave Administration.

Routinely performs PIV Program functions.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 8am-4:30pm Virtual:This is not a virtual position Position Description/PD#: Human Resources Assistant (Emp Rel)/08555-0 Relocation/Recruitment Incentives: Not Authorized

Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

0203 Human Resources Assistance

  • Requirements


Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/27/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization.

GS-06 To qualify for the GS-06 position applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-05). Examples of specialized experience would typically include, but are not limited to: Examples of specialized experience include performance of a wide variety of human resource and administrative tasks associated with maintaining and supports the work performed in an administrative service office; requesting/and or issuing employee identification badges such as PIV cards, while under supervision and with significant oversight assist with retirement and benefits, workers' compensation, leave administrative programs, employee incentive awards, suitability, labor and employee relations, answering employee pay and benefits questions, and answering general question on various programs areas within Employee/Labor Relation and Worklife Section.

GS-07 To qualify for the GS-07 position applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-06). Examples of the specialized experience include those described above for GS-6 as well as while under supervision and with significant oversight, demonstrate a knowledge of, and skill in applying, and extensive body of HR rules, procedures and operations sufficient to perform a variety of interrelated and non-standard HR support work concerning employee relations, labor management, retirement benefits, awards, Office of Workers Compensations Program (OWCP), leave administration, performance management, and personnel security, provide assistance in researching applying legal research methods n interpreting and applying Federal Laws and VA regulations as they pertain to employee relations, labor management, retirement benefits, awards, Office of Workers Compensations Program (OWCP), leave administration, performance management, and personnel security, information-gathering techniques, and analytical skill sufficient to locate, ability to communicate ideas clearly both orally and in writing to effectively present findings and advisory opinions, explain employee rights, management rights, procedures for filing grievances and the distinction between the union contract and established HR policies; sufficient to provide answers to recurring types of questions and explanations of HR policy; ability to use a personal computer with Microsoft Office applications to perform operations and prepare complex documents and use online HR resources to obtain information over the Internet as needed; knowledge of Federal Child Care Subsidy, Transit Benefit Program, Awards and Recognition Programs, Telework and Leave rules, regulations and guidelines; skill in establishing and maintaining databases, Skill in establishing and maintaining effective working relationship with a wide range of personnel within the agency and other agencies; provide assistance of the requirements (e.g. forms, documentation, fingerprints, etc.) necessary to obtain any type of clearance (e.g. NACI, MBI, BI, etc.) and the ability to assist employees, contractors, affiliates, and volunteers with any questions they may have about these requirements.

You will be rated on the following Competencies for this position: Competency 1 - Knowledge of Retirement & Benefits, Employee and Labor Management theories, concepts, practices, laws and regulatory guidelines. Competency 2 - Ability to effectively apply provisions contained in Federal regulations, policies and directives. Competency 3 - Ability to provide assistance and consultation to managers, supervisors and employees. Knowledge of conflict resolution techniques. Ability to advise about explanation of HR policies. Competency 4 - Ability to use a personal computer with office applications to perform operations and prepare complex documents. Ability to communicate orally and interact with a variety individuals and groups. Competency 5 - Ability to gather, organize and analyze data and facts in order to recommend solutions and prepare. Competency 6 - Knowledge of Suitability and Personal Identification Verification (PIV) Programs, concepts, practices, laws and regulatory guidelines. Competency 7 - Ability to maintain personnel security and suitability issue confidential.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:The work is primarily sedentary and is performed in an office environment. May require long hours sitting at a desk working on a computer; some standing, bending, stooping and light lifting of paperwork and files may be required.


There is no educational substitution at this grade level.

Additional information

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

Drug test required


  • Required Documents


Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • CV or Resume.* (REQUIRED)*
  • Occupational Questionnaire
  • If prior military service, include all copies of your DD Forms 214 or proof of service (REQUIRED). Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. * Cover Letter * DD-214 * Executive Core Qualifications (ECQs) * OF-306 * Performance Appraisal * Other Veterans Document * Resume * SF-15 * SF-50 * Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference.For more information on Veterans' Preference, please visit

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

All applicants are encouraged to apply online.To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/27/2018 to receive consideration. To preview the questionnaire click

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account,, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

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Agency contact information
Autumn Venne




Harry S Truman Memorial Veterans Hospital 800 Hospital Drive Columbia, MO 65201 US

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Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 09/14/2018 to 09/27/2018

Service: Competitive

Pay scale & grade: GS 6 - 7

Salary: $37,223 to $53,773 per year

Appointment type: Permanent

Work schedule: Full-Time