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Envision Healthcare SUPVERVISOR RCM - ACCTS RECEIVABLE in Chesterfield, Missouri

Envision Healthcare is a multispecialty physician group and practice management company. Established in 1953, our organization provides anesthesia, emergency medicine, hospital medicine, radiology, primary/urgent care, surgical services, and women’s and children’s health services to hospitals and health systems nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies and Emergency Medical Associates have recently joined forces to form Envision Physician Services. As one organization, we now provide a greater scope of service than any other national physician group. Our collective experience from hundreds of local, customized engagements, culture of continuous lean process improvement, and team of experts in the business of healthcare enable us to better solve complex problems and consistently give healthcare organizations confidence in our execution. Our combined organization serves more than 780 healthcare facilities in 48 states and the District of Columbia.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

We currently have an exciting opportunity available for an experienced Supervisor RCM Accounts Receivable.


Directly supervise the AR work force to ensure that the objectives of the department are accomplished. Monitors and controls the performance, speed, quality, attendance, turnover and satisfaction level of employees and provides feedback to the department manager.

Essential Duties and Responsibilities

  • Utilize management reports and tools and other various reports used to monitor the status of A/R for assigned clients to ensure appropriate billing and timely collections

  • Monitor and maintain correction queues, and other system processes to ensure completion of denial and no-response workload.

  • Assume the ultimate responsibility for the Accounts Receivable and denial trends within the clients designated.

  • Interface with third party payors calling into the company via the Call Center’s “insurance line” and requesting a supervisor.

  • Address problems and issues identified by staff. Communicate issues to manager through daily verbal communication and written status reports.

  • Assume the ultimate responsibility for trends.

  • Communicate industry, company, payor and procedural information to staff, providing an update regarding outstanding issues and resolutions.

  • Identify and communicate training needs to the Trainer and other management staff.

  • Manage staffing schedules to ensure timely completion of work while reducing the need for overtime. Ensure production goals are met daily.

  • Provide feedback whenever necessary for off-site vendors. Identify training issues and performance needs, suggest improvements to appropriate management

  • Routinely review production and reports to monitor activity and gap time; reward outstanding performance and address deficiencies.

  • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

  • Determine reward and promotion based on performance

  • Review staff performance, conduct performance evaluations and implement corrective action

  • Ensure adherence to legal and company policies and procedures

  • Hire and provide guidance to new employee

  • Maintain timekeeping and staff records

  • Organize workflow and ensure that employees understand their duties or delegated tasks

  • Other duties as assigned

  • Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs

  • Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the companyObtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do soSupport and abide by the values of the company

  • Excellence – Going above and beyond to deliver the highest quality care and experience to our patients and teammates

  • Collaboration – Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates

  • Ethical Responsibility – Acting with the utmost integrity and doing the right thing, even when nobody is watching

  • Engagement – Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Rules/regulations of Medicare/Medicaid and other government payors as well as commercial insurers and specialty contracts to ensure accurate and timely billing and payment of claims.

  • Medical insurance industry terminology.

  • Payor-specific requirements and guidelines for billing.

  • HIPAA, Sarbanes-Oxley and other critical governmental regulations.

  • Basic accounting skills.

  • Communicate effectively, (both orally and in writing) in English.

  • Convey thoughts in a well-organized, concise manner. Use appropriate grammar and punctuation in written documents.

  • Perform in a consistently organized manner with strong attention to detail.


  • High School diploma or general education degree (GED) required; Associates Degree or bachelor’s degree preferred in Business, Management or Healthcare related field.

  • Minimum of four years’ experience in the medical billing field along with excellent knowledge of Medicare, Medicaid and Blue Shield rules and regulations.

  • Minimum one-year supervisory experience

Computer Skills

To perform this job successfully, an individual should have knowledge of:

  • Maintain fluency (working knowledge of) with various tools:

  • Tableau

  • Billing systems (e.g., EmBillz).

  • Spreadsheet, word processing/presentation tools, (Microsoft Office Suite)

  • Bank lockbox and reporting systems.

  • Timekeeping, Payroll, Human Resource Information System tools (e.g., Kronos, Oracle)

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Physician Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Envision Healthcare is an Equal Opportunity Employer.


ID (auto generated): 2020-25198

External Company Name: Envision Healthcare Systems

Street: 14500 S Outer 40 Ste 525