Centene Corporation Senior Business System Analyst (Process Management) in Chesterfield, Missouri
ProfessionalPosition Purpose: Design, build, test and maintain enablers of business processes, including technology and process solutions with a focus on medium to high complexity, multiple large application business processes and/or business relationships
Contribute to the entire implementation process
Drive definition of improvements based on business need and architectural improvements
Responsible for overall solution design, build and test, root cause analysis, and advanced performance tuning complex business processes and functionality
Consult with users to identify current operating procedures and to clarify program objectives
May be expected to write documentation to describe program development, logic, coding, and corrections. Write manuals for users to describe installation and operating procedures
Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 3+ years of related experience. Proficient in Microsoft Applications. Experience with creating documentation, data\process analysis, and requirements gathering for IT Service Management (ITSM) processes and corresponding toolsets and functions (e.g. Incident, Problem, Config, Change, Service Level Management, Event Mgmt., Service Desk, Asset Mgmt, Service Catalog). Experience with implementing ITSM processes or tools in coordination with other IT processes and disciplines (e.g. software development, operations, infrastructure). Experience with Business Process Modeling tools or concepts preferred.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Senior Business System Analyst (Process Management)
LOCATION: Chesterfield, Missouri
COMPANY: Information Technology
POSITION TYPE: Professional