Anthem Training Specialist, Any Anthem Location (PS10675FH) in Cape Girardeau, Missouri

Training Specialist, Any Anthem Location (PS10675FH)

New

Location: California, United States

Field: Education & Training

Requisition #: PS10675

Post Date: Sep 12, 2018

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Training Specialist

Location: Any Anthem Location

The Sales Training Specialist will support the Sales Training Process and is responsible for facilitating a variety of performance-based learning events that may include technical skills in addition to soft skills.

Primary duties may include, but are not limited to:

  • Exercises classroom management including learner performance and escalates issues to Learning and Development and client leadership when necessary.

  • Partnering with Sales and Account Management leadership to assess training needs, developing an implementation plan, and leading/facilitating training initiatives.

  • Developing and delivering virtual and in-person instructor-led training for internal Sales associates.

  • Partnering with Senior Sales Leaders and Subject Matter Experts in developing content, coordination of training and delivery of sales training conference(s) for internal Sales Associates.

  • Employs rapid course development methodologies to quickly meet client needs.

  • Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.

  • Exhibits exceptional interpersonal communication skills to foster and strengthen relationships with matrix and business partners to support training initiatives.

  • Keeps all Technical Skills updated via assigned work and professional development opportunities.

  • Identifies Business Partner training needs through performance consulting, knowledge of business, and prepares training to meet the needs.

  • Measures and tracks learner and business partner satisfaction.

  • Supports PMO projects as a training Subject Matter Expert as assigned by management.

  • Plans, coordinates and facilitates Train the Trainer Sessions as needed and directed by management.

  • Requires BA/BS in related field; 3-5 years training experience; or any combination of education and experience, which would provide an equivalent background.

  • Four years of clinical or sales experience and certification/license in the appropriate field required. Ability to travel up to 25% domestically and/or internationally (may occur in 4-10 consecutive weeks) required.

  • Previous international training experience required for Learning & Development Operations and Clinical Training Specialists.

Additional skills or experience needed in both roles:

  • Proficiency in Microsoft Office programs, especially PowerPoint.

  • Exceptional interpersonal communication skills.

  • Understanding of Foundational Adult Learning Theories; Needs Assessment; Performance Consulting.

  • Strong Understanding of Sales and Sales Training.

  • Health Insurance experience or other insurance experience desired.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.