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Chewy Learning Area Manager in Belton, Missouri

Our Opportunity:

Chewy is hiring a Learning Area Manager to manage a team of Coordinators and on-the-floor-trainers.\u0026amp;nbsp; You will implement fulfillment center training across a wide variety of pet product and categories including consumables and hard goods, including brand awareness and communications, onboarding and new leadership assimilation.\u0026amp;nbsp; We’re creating the premier pet food and supply business in ecommerce with a focus to drive operations and leadership development. We are passionate and results driven, but down-to-earth. We believe in excellence in all we do and accept nothing less.\u0026amp;nbsp; In addition, you will have led teams of 4 or more direct reports and will have documented success in the development and promotion of direct reports.

What you\u0026#39;ll do:

  • Lead and support ongoing development, provide regular performance feedback for team of Learning Coordinators and large team of on-the-floor trainers

  • Identify needs or gaps in learning process and in consultation with Operations Teams

  • Design training and development programs based on the organizational needs in consultation with local Learning Operations Manager

  • Recruit and observe team of on the floor trainers for process training

  • Conduct train-the-trainer sessions

  • Conduct Leadership training

  • Facilitate courses or learning sessions with all process job roles and with Leadership as needed

  • Track all training conducted across shifts and areas

  • Maintain daily communication with Operations, HR, Recruiting and other teams

  • Conduct remediation training as needed

  • Maintain knowledge of operation processes for ongoing assessment of the training process

  • Perform other duties as assigned

What you\u0026#39;ll need:

  • BA, BS or equivalent experience

  • 1-2+ years leading a team within a training/learning, HR or similar function

  • 1-2+ years in Operations or process improvement role

  • Proficiency in computer usage, email, MS Office (Word, PowerPoint, and Excel, Outlook)

  • Understanding of fulfillment/distribution center/warehouse processes and flow

  • Well-developed observational and analytical skills

  • Effective verbal and written communications skills

  • Able to work flexible schedules / shifts as needed for 7 day operation

  • Effective skills for planning daily/weekly tasks and adapting to competing demands

  • Effective skills developing relationships across all levels and functions

  • Position may require some travel (\u0026amp;lt;10%)

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. \u0026amp;nbsp; If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact\u0026amp;nbsp;HR@Chewy.com. \u0026amp;nbsp; To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here:\u0026amp;nbsp;https://www.chewy.com/app/content/privacy).