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Charter Spectrum Enterprise Sales Operations Specialist Spectrum Enterprise in Ballwin, Missouri

At a glance: * Are you a client-focused and growth-motivated professional talented in supporting sales operations by expediting sales contracts and order related activities? * Can you commit to a support position empowering sales teams to achieve their objectives by ensuring they focus on selling and acquiring new business? * Do you desire competitive compensation with lucrative benefits and a focus on professional development?Our company:At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.Spectrum Enterprise, a part of Company , Inc., is a national provider of scalable, fiber technology solutions serving America s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.Highlights:You ensure client satisfaction by entering, handling, expediting and escalating order and contract-related activities for moderately complex orders. As the Sales Operations Specialist, you propel company growth by ratifying orders for completeness, accuracy and commission eligibility. You excel at providing post-sales monitoring, escalation and resolution support. You accelerate the sales cycle and improve order accuracy by coaching and mentoring sales professionals.You focus on consistent, high-performance support of increased sales activity and productivity. As an experienced sales support professional, you possess an expert knowledge of Spectrum Enterprise products. You support orders across multiple systems and implement intricate solutions to complex issues. You thrive in an office environment assisting clients and sales team. You report to the Supervisor, Sales Operations for goals, guidance and assistance.Position benefits: * Competitive Salary * Health, Vision and Dental Insurance * 100% Company Match 401k Retirement Option up to 6% * Company Funded Retirement Accumulation Plan for an additional 3% * Education Assistance * Pretax Child Care Spending Account * Paid Holidays, Vacation Days, Personal Days and Sick Days * Employee Discount on Spectrum Services Where Available * Formal Training What you will do: * Be an impactful sales team member by actively and consistently supporting all efforts to simplify and enhance the client experience. * Increase sales by performing pre-and post-sale activities for moderately complex orders and managing a portfolio of in-flight proposals and orders. * Ensure a successful sales cycle by maintaining operational product knowledge, product requirements, service pricing, sales promotions and capital approval policies and processes. * Maintain accurate and complete records and sales orders by capturing client, contact, product, price and other order information while identifying and correcting discrepancies. * Initiate the installation process by creating new orders, service and billing accounts, sales opportunities, service requests and client records. * Monitor dashboards and reports to advance orders, identify and initiate activities to be performed by other departments, escalate delays to stakeholders and resolve rejected orders. * Determine the serviceability of client locations through assessments of available services, site surveys, construction cost estimate evaluations and process orders in alignment with capital policies. * Review and interpret order entry matrices to determine correct client resource management CRM system order entry and identify opportun