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SAIC UX Researcher in ARNOLD, Missouri


SAIC is seeking a UX Researcher to evaluate the usability of websites, intranet sites, and applications through user research studies (e.g.; usability studies, creation of user personas, participatory design, surveys, heuristic evaluations, etc.). Using the research conducted, provide recommendations to design and development team members to create accessible, user-centered products.

Duties include:

  • Conduct UXresearch on websites, software applications, and mobile apps for NGA’s webenterprises to enhance the NGA user’s experience.

  • Design user-centeredtest plans across the design cycle from concept phase to post-releaseevaluations.

  • Conductweb research studies (e.g., usability studies, creation of personas, andcognitive walkthroughs) to design user-centered test plans across thedesign cycle from concept phase to post-release evaluations.

  • Incorporatequantitative and qualitative UX research methodologies to convey complextechnical and business requirements.

  • Conduct UXresearch through usability testing, interviews, card sorting, and otherindustry methodologies. Based on that research, provide data-drivenreports, in a variety of formats, to diverse audiences.

  • Create anddeliver UX educational and informational briefs.

  • Conductand incorporate UX research techniques such as observations, understandings,analysis, interviews, surveys, questionnaires, card sorts, usabilitytests, tree tests, and A/B testing to prove or disprove assumptions, findcommonalities across our target audience members, and recognize theirneeds, goals, and mental models in the NGA digital space either live orremote.

  • Communicateresearch findings via written reports and oral presentations.

  • Apply webusability testing methods of web user research studies (e.g., usabilitystudies, creation of user profiles or personas, participatory design,surveys, heuristic evaluations, and cognitive walkthroughs).


  • Bachelorsdegree and 9 plus years of experience.

  • Demonstratedexperience applying product usability moderating and/or test methodselection.

  • Demonstratedexperience integrating consumer research into a business’s product designpractice.

  • Demonstratedexperience with product usability testing tools.

  • Demonstratedexperience utilizing methodology concepts for analysis and brief findingsto organizations as necessary.


SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability